5,036 Reviews of Lexus of Henderson - Service Center
Friendly and efficient service - they provided a Lyft to my work while service was being performed. I was very pleased with the service as always. my work while service was being performed. I was very pleased with the service as always. More
We stopped in without an appointment. They were very helpful and our problem was resolved. We were on our way after almost three hours. Very pleased! helpful and our problem was resolved. We were on our way after almost three hours. Very pleased! More
David Torrela is by far the best Service Manager that I've had in over 50 years of being a car owner. From the friendly courtesy with which he treats each of his customers, to the promptness and excelle I've had in over 50 years of being a car owner. From the friendly courtesy with which he treats each of his customers, to the promptness and excellent manner in which he resolves their needs, David should be recognized as Service Manager of the Month (Year) far more frequently. He's one of the reasons we drive 20 miles to get our care serviced and why we are hoping to get our next car from this dealership. More
My first encounter with the associate was very professional. I appreciate the phone calls and email messages making me aware of the status of my vehicle and services required. professional. I appreciate the phone calls and email messages making me aware of the status of my vehicle and services required. More
My Lexus and I arrived earlier than my appointment, the person on the island said no problem. Asked that I get comfortable in the lounge and he would come get me when the vehicle was ready. Shortly thereaf person on the island said no problem. Asked that I get comfortable in the lounge and he would come get me when the vehicle was ready. Shortly thereafter I was driving home. Very well handled. Wonderful dealership!! More
Great customer service. LoH service staff got me in and out on the drop off and pickup quickly. They even did a great job on the post-service car wash and straightened a bent license plate for us. They a out on the drop off and pickup quickly. They even did a great job on the post-service car wash and straightened a bent license plate for us. They all went above and beyond. Thanks to the entire staff! More
I brought my RX in for its 30k service and was promptly greeted. The service was completed on time with no extra charges above the estimate. We always experience excellent service at this dealership and w greeted. The service was completed on time with no extra charges above the estimate. We always experience excellent service at this dealership and will return. More
Took our RX in for warranty service on the driver’s indoor handle. Received the car back with an improperly assembled door, gaskets hanging down and not in the proper place. Will have to take it back a indoor handle. Received the car back with an improperly assembled door, gaskets hanging down and not in the proper place. Will have to take it back again to be reassembled. More
Stephen have always been very helpful, answers questions promptly and very knowledgeable. Overall service has always met satisfaction. Thanks for helping me with my car maintenance promptly and very knowledgeable. Overall service has always met satisfaction. Thanks for helping me with my car maintenance More
Jayce always makes my experience great. He greeted me immediately and kept me informed the entire time. The loaner I received was clean. Thank you! immediately and kept me informed the entire time. The loaner I received was clean. Thank you! More