5,036 Reviews of Lexus of Henderson - Service Center
Professional, friendly, hassle-free service! So glad I came here for service! I was kept updated with the status of the work. Definitely coming back here for all our service needs. came here for service! I was kept updated with the status of the work. Definitely coming back here for all our service needs. More
Service Department makes you feel like a valued customer. They are professional, courteous, and gave very good explanation on diagnostics. Waiting room and amenities are first class. They are professional, courteous, and gave very good explanation on diagnostics. Waiting room and amenities are first class. More
From making the appointment, dropping my car off, getting a loaner, through returning and picking up my vehicle, the customer service was superb. Thank you for always being courteous.. a loaner, through returning and picking up my vehicle, the customer service was superb. Thank you for always being courteous.. More
Lexus of Henderson has great customer service. They are always professional and willing to solve any of your service needs as quickly and as accurately as possible. always professional and willing to solve any of your service needs as quickly and as accurately as possible. More
The people l dealt with were courteous and timely. Had my car's maintenance completed in no time . I always bring my Lexus here. Plus the waiting areas are nice and clean. my car's maintenance completed in no time . I always bring my Lexus here. Plus the waiting areas are nice and clean. More
Outstanding customer service. David Torrella is always so helpful. Easy to schedule, good communication, and quality work. I have used this dealership for service for many years and have always been happy. helpful. Easy to schedule, good communication, and quality work. I have used this dealership for service for many years and have always been happy. More
Recall fix was surprisingly quick. Well done-could not Recall fix was surprisingly quick. Well done-could not see any traces of work done: no scratches, dirt, etc. A job well done as usual. Gasoline fill- Recall fix was surprisingly quick. Well done-could not see any traces of work done: no scratches, dirt, etc. A job well done as usual. Gasoline fill-up was an unexpected plus. More
Friendly, courteous and sought to answer all questions. However, they stated they would vacuum the car, as part of the customer wash and clean, and the floors of the backseat clearly were not even moderate However, they stated they would vacuum the car, as part of the customer wash and clean, and the floors of the backseat clearly were not even moderately vacuumed. More
It’s always a pleasure! Everyone is pleasant and kind. I wouldn’t bring my Lexus any where else! Thank you all for always doing amazing work and great customer service :) wouldn’t bring my Lexus any where else! Thank you all for always doing amazing work and great customer service :) More
Your man in the service/warranty department was amazing. He was polite, respectful, helpful, and most importantly took care of the issues that brought us there to begin with. Jayce Messer, you are an asset He was polite, respectful, helpful, and most importantly took care of the issues that brought us there to begin with. Jayce Messer, you are an asset to Lexus and thank you to Lexus for taking such good care of us. Cheryl Tauber More