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4,982 Reviews of Lexus of Henderson - Service Center
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February 14, 2021
David Torella has been our service manager for at least 5 years and he always provides us with excellent service. Thank you for being you years and he always provides us with excellent service. Thank you for being you More
by REIKOSKI
Verified Customer
February 14, 2021
Came to service due to burning scent engine bay. Tech said oil spillage from previous oil change. Returned home car died. Called mobile service tech. He said alternator was bad and burning scent caused b said oil spillage from previous oil change. Returned home car died. Called mobile service tech. He said alternator was bad and burning scent caused by burnt alternator. David Torrella and Team did a very poor job. More
by ronfortich
Employees Worked With
David Torrella, service dept.
February 14, 2021
Had my hood lifters switched out since they went out. Fast turn around and great service. Thank you Jayce and the techs at Lexus of Henderson!! Fast turn around and great service. Thank you Jayce and the techs at Lexus of Henderson!! More
by 2011ISF
February 13, 2021
Very professional staff. Our vehicles are always taken care of, cleaned and ready to go! I like having the car run through the car wash. care of, cleaned and ready to go! I like having the car run through the car wash. More
by grizzley1
February 13, 2021
Wasn’t given a max eta of 90 minutes, ended up being about 3 hours. Car wash was terrible. Trash left inside of the car. about 3 hours. Car wash was terrible. Trash left inside of the car. More
by dtmleynek
Employees Worked With
February 13, 2021
Service representative listened extremely well.Good communication. Car was clean and ready to go . The loaner car was clean and well equipped. I enjoy doing business where I am given respect and a loan communication. Car was clean and ready to go . The loaner car was clean and well equipped. I enjoy doing business where I am given respect and a loaner car if equivalent or better More
by RICKIKAY
February 13, 2021
I had to wait quite a while, so Mr. Diem explained that you were short maint. people. He gave me the service free in response to my having to wait so long. He also offered to give me a complimentary fu you were short maint. people. He gave me the service free in response to my having to wait so long. He also offered to give me a complimentary full detail on my next service visit! Sounded good to me! More
by BBOGGESS0
Employees Worked With
Stephen Diem
February 13, 2021
Excellent experience and great service with Lexus store in Henderson location. Mr.Jayce did his great job that let me know what needs to do for my car in advance. in Henderson location. Mr.Jayce did his great job that let me know what needs to do for my car in advance. More
by MAGGIEYU345
Employees Worked With
Jayce
February 12, 2021
Stephen is great. He is constantly updating you with the service progress. Stephen is very professional and very efficient in what he does. Excellent customer service service progress. Stephen is very professional and very efficient in what he does. Excellent customer service More
by Val Eronini
Employees Worked With
Stephen(Service Department)
February 12, 2021
I took my car in for its 10k service, wheel restoration & a strange noise my car was making. Upon arrival Jayce promptly greeted me & professionally assessed my car’s service. My car was taken very well care a strange noise my car was making. Upon arrival Jayce promptly greeted me & professionally assessed my car’s service. My car was taken very well care of, diagnosed in an efficient time frame & presented back to me beautifully. Thank you Jayce for the amazing experience you’ve given me & my car. More
by KAYLEE
Employees Worked With
Jayce Messer
