Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
5,036 Reviews of Lexus of Henderson - Service Center
Sort by
February 23, 2021
The service technicians that replaced the wood on the LX (twice) did not do a satisfactory job. The first time the wood was damaged. The second time the plastic trim piece was damaged. It does not seem they (twice) did not do a satisfactory job. The first time the wood was damaged. The second time the plastic trim piece was damaged. It does not seem they have the proper training or instructions on how to take the dash apart for repair. I am appreciative of the repair being done but feel that it should not have required 2 repairs and now the plastic trim is damaged. More
by msweetland25
Verified CustomerEmployees Worked With
Stephen Diem, William (technician)
February 23, 2021
I have been doing business with Lexus of Henderson for many years. Very friendly and professional staff. Highly recommend this dealership. Make to ask for Tito in sales and Tyler in service. many years. Very friendly and professional staff. Highly recommend this dealership. Make to ask for Tito in sales and Tyler in service. More
by INSURANCEGIRL1
Employees Worked With
February 22, 2021
It was great. I brought my car in for service and the service was great. I do not have any complaints. Great service. Thank you service was great. I do not have any complaints. Great service. Thank you More
by REESASC
Employees Worked With
February 22, 2021
Always a awesome experience! I appreciate the team at the Lexus of Henderson store. They are always attentive and provide an exceptional experience! I would refer my family Lexus of Henderson store. They are always attentive and provide an exceptional experience! I would refer my family More
by Brian Maddox
February 22, 2021
They got me a Lyft home and back, which was great! I didn't have to take a whole lot of time away from running my home-based businesses. didn't have to take a whole lot of time away from running my home-based businesses. More
by Dawn
Employees Worked With
February 22, 2021
Wonderful Lexus Dealer to have service done. Very caring Wonderful Lexus Dealer to have service done. Very caring and always help seniors with coupons! Unfortunately Jay is no longer with us. Rest in Hea Wonderful Lexus Dealer to have service done. Very caring and always help seniors with coupons! Unfortunately Jay is no longer with us. Rest in Heaven Jay💋 More
by Angmoore2
Employees Worked With
Jay dalit
February 22, 2021
Dealership provided outstanding customer service prior and subsequent to my purchase. Follow up is exceptional and rapid. The appropriate training of staff is evident and should be rewarded. and subsequent to my purchase. Follow up is exceptional and rapid. The appropriate training of staff is evident and should be rewarded. More
by roger.stillman
Employees Worked With
February 21, 2021
Jay. Service dept. . Always on point . Second visit . Me and my wife was treated . With so much love. . Thanks jay and Fay. And the crew and my wife was treated . With so much love. . Thanks jay and Fay. And the crew More
by Alberto
Employees Worked With
February 21, 2021
Kept me informed about the recalls that had to be done and also the repairs to the car, they were tremendous more than the cars is worth. I have been doing some repairs here locally, it of course is cheap and also the repairs to the car, they were tremendous more than the cars is worth. I have been doing some repairs here locally, it of course is cheaper than having it done at your dealership and also since I just drive around town and do not go on freeways etc. All in all very good service, Thank you also for the full yank of gasoline. Have a nice day Lidia Hoogendyk More
by LIDIAHOOGENDYK
Employees Worked With
