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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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February 06, 2021

I am interested in purchasing a Lexus from a private owner and wanted to have a pre purchase inspection done. Tyler was great and very thorough. Not only am I purchasing that Lexus, but Tyler is stuck w More

by BHATSURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Tyler know that you appreciate his help. We look forward to your next visit!

February 06, 2021

I love Lexus of Henderson! The service is always fantastic and the people are always so welcoming and friendly! Thank you so much for the fantastic customer service! Also, David Torrella is fantasti More

by adrianaosorto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Feb 08, 2021 -

Lexus of Henderson responded

Thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Henderson, and we will be sure to let David know that you appreciate his help. We look forward to your next visit!

February 06, 2021

I want to David for being super supportive In dealing I want to David for being super supportive In dealing with my warranty company. Wish I could of gotten Lexus’s warranty, But I couldn’t fit it in More

by SHEILAP0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Lexus of Henderson responded

Thank you for the review! We are so glad David took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

February 06, 2021

I've always had great experiences at this dealership. From check-in to check-out very pleasant, especially Jayce/Craig. Long may it continue. Thanks. More

by colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer (5 Stars also)
Feb 08, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you, Colin! Thank you for taking time out of your day to share this positive feedback and mention Jayce and Craig. We look forward to your next visit with us at Lexus of Henderson.

February 05, 2021

Everyone there is very friendly and helpful. Jayce has been awesome at helping me get things fixed on my car. He is also great at keeping me informed of progress on my car. More

by dalcowboysak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Feb 05, 2021 -

Lexus of Henderson responded

We're thrilled to hear that Jayce always delivers such a friendly and communicative service experience! Thank you for trusting Lexus of Henderson with all your repair and maintenance needs!

February 05, 2021

Excellent service. The technician and the customer service agent coordinated everything well. The loaner car was ready on time, and the service was completed on time. More

by Kathy Ligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 05, 2021 -

Lexus of Henderson responded

We're glad to hear that our team delivered such a seamless, efficient service experience, Kathy! Thank you for trusting Lexus of Henderson with your vehicle and your business!

February 05, 2021

I'm so pleased to have my car taken good care of, for the air bag, and the other perks done to the car. But I would like to know how much the air bag and labor cost $$ out of curiosity . Thanks again for the More

by PONYGO19522001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Feb 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you with your vehicle here at Lexus of Henderson, and we will be sure to let Tyler and our team know that you appreciate their help. If you ever need anything else, or if you have any additional questions, don't hesitate to give us a call!

February 05, 2021

David is great as usual. I have complete comfort in having my car serviced at Lexus. Wish pricing were a little lower. Thank you David. More

by GRENDULic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Feb 05, 2021 -

Lexus of Henderson responded

We are so happy that you can depend on David to keep you safe out on the roads. Thank you for sharing this feedback as well! All of us at Lexus of Henderson are grateful for your business and support.

February 05, 2021

Great service in terms of scheduling, lining up loaner car and coordinating with me when the work was complete. Minimal wait time both dropping off the vehicle as well as picking it up. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 05, 2021 -

Lexus of Henderson responded

We're glad to have made your service visit convenient, attentive, and efficient, Bob! Thank you for trusting the team here at Lexus of Henderson with your vehicle and your business!

February 05, 2021

david is by far the best employee i have worked with at any lexus. He is always extremely nice and makes sure all my needs are taken care of. He goes above and beyond to take care of me. More

by LEE.DANA.007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david torrella
Feb 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad David took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

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