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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,038 Reviews

5,038 Reviews of Lexus of Henderson - Service Center

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February 18, 2021

I drive from St.George Utah for them to maintain my car. I appreciate the service department being conscious of my time. Thank you for keeping me safe on the roads. More

by LOVELEENELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen-Service Advisor
Feb 18, 2021 -

Lexus of Henderson responded

We really appreciate you making the trip to work with our team! Thank you for trusting us with your time and your business. We look forward to welcoming you back to Lexus of Henderson next time!

February 18, 2021

Really great experience. I came in for a service, met Fabian who walked me through a new lease. Everyone was friendly. Dealership was clean. I highly recommend this location and to work with Fabian. He w More

by CHRISTINAALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
Feb 18, 2021 -

Lexus of Henderson responded

Christina - Thank you for taking the time to share! Hearing that you had such an excellent experience working with Fabian made our day. We appreciate your business and will be sure to pass on the kind words. Drive safely, and we hope to see you again at Lexus of Henderson!

February 18, 2021

Excellent service and excellent people. Continue doing a great job.Appreciate Kim Tran for her great work helpful and very nice.Keep up the good work. More

by CARMELITAFERRER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Tran
Feb 18, 2021 -

Lexus of Henderson responded

Thank you for supporting Lexus of Henderson! We are proud to have earned your business and positive review. See you next time!

February 18, 2021

Fabian was exceptional. His customer service is top notch. Everyone at the dealership was always friendly to me. Service will be rated next when that time arrives! More

by SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Lexus of Henderson responded

Your confidence in Fabian and the rest of the team means the world to us! Thank you for trusting Lexus of Henderson with your business, and see you next time!

February 17, 2021

It was a great visit, timely, efficient and all the service staff were informative and courteous. I work with David and he is wonderful as usual. More

by MARYCHALFANT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David- manager in Service Dept.
Feb 18, 2021 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson, and for your confidence in David. We are happy to have you as a customer and we look forward to working with you for a long time to come. Have a wonderful day!

February 17, 2021

The extensive service required was done with the usual quality that I have received over the past 6 years for all of my Lexus vehicles. It was completed well within the time estimate given. I highly re More

by r1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Feb 17, 2021 -

Lexus of Henderson responded

Thank you for your continued support and your confidence in our team. We are always happy to help you here at Lexus of Henderson and we look forward to welcoming you back for a long time to come. Drive safely!

February 17, 2021

Brought my car in due to a possible battery issue and Lexus if Henderson took care of me quickly and professionally. They finished my car in a timely manner and ensured I was taken care of. More

by BMURAOKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Lexus of Henderson responded

Thanks for trusting us to get the job done. We're grateful to have you as a Lexus of Henderson customer!

February 17, 2021

Steven was friendly and efficient ! i recommend lexus of henderson. Their staff are knowledgeable and polite. the waiting area was spacious and allowed for social distancing. More

by minguva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thiem
Feb 17, 2021 -

Lexus of Henderson responded

We really appreciate the positive feedback! It's wonderful to hear that Steven and the rest of the team here at Lexus of Henderson made your service experience safe and friendly. Thank you for trusting us with your vehicle and your business!

February 17, 2021

Jayce Messer is very knowledgeable in his field of work. He is very friendly and very nice person, he even offered me a bottle of water before I go.. He shows professionalism towards his customers. More

by REYQHERN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Feb 17, 2021 -

Lexus of Henderson responded

Your confidence in Jayce absolutely makes our day! We'll be sure to pass along your kind words to him. Thank you for trusting Lexus of Henderson with your business!

February 17, 2021

Henderson Lexus will always be my first choice for any service. My service Manager Jayce demonstrates pride and thoughtfulness. Customer service is worth the drive. Wait times were accurate. More

by CENTAUR152007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer.
Feb 18, 2021 -

Lexus of Henderson responded

Your confidence in Jayce and the team makes our day! Thank you for continuing to choose Lexus of Henderson for your service needs. Safe travels until we see you next!

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