Lexus of Henderson - Service Center

Great staff and service! I asked for status updates for my car everyday and they responded and accomodated my needs in a very professional and understanding manner. my car everyday and they responded and accomodated my needs in a very professional and understanding manner. More

The representative was very polite and the waiting area was comfortable. The employees seemed to be focused on doing their work efficiently. I also appreciated the quiet atmosphere. was comfortable. The employees seemed to be focused on doing their work efficiently. I also appreciated the quiet atmosphere. More

Tyler and the staff at Lexus of Henderson always provide excellent service when I bring in my car. I would highly recommend them to everyone I know. excellent service when I bring in my car. I would highly recommend them to everyone I know. More

My service person was more than AWESOME! He made me feel like I was not just another customer coming in to get a routine service. He helped me remain positive in face of some adversity my family is facing n like I was not just another customer coming in to get a routine service. He helped me remain positive in face of some adversity my family is facing now. He is a true professional and class act! More

Jayce was very friendly & hospitable as I my vehicle was in for service on 2 dates this month! On January 8th I had an oil change that only took approximately 35 minutes. On January 15th I dropped my vehicl in for service on 2 dates this month! On January 8th I had an oil change that only took approximately 35 minutes. On January 15th I dropped my vehicle off for a inspection for a light out on a my door seal. He followed up with me in a few hours as the service team resolved my concerns. Exceptional service thank you!!! More

Tito and Tyler have me the 5 Star treatment. Very accommodating. I will highly recommend them both to family and friends or anyone I know. accommodating. I will highly recommend them both to family and friends or anyone I know. More

Thank You It’s always a pleasure...sad to see the place Thank You It’s always a pleasure...sad to see the place empty during this awful pandemic situation. Thank You Tyler, I am always pleased on my visit Thank You It’s always a pleasure...sad to see the place empty during this awful pandemic situation. Thank You Tyler, I am always pleased on my visits. Shannon, Thank You for your time as well. Kim, I will let you know when we are ready to buy something new. Looking forward to the experience. Leslie, It is nice to hear from you and Lexus. Thank You, Gregory Phillips More

My service guy greeted me with " so you are the new owner if this car!? How would you take this? I almost said " yes, I am driving a used 2018 rx 450!! Not funny if this car!? How would you take this? I almost said " yes, I am driving a used 2018 rx 450!! Not funny More

Up until this last appointment I would have given the dealership five stars. I made my appointment in advance and was scheduled for a Saturday. This was a first and a last. There was only 2 service manag dealership five stars. I made my appointment in advance and was scheduled for a Saturday. This was a first and a last. There was only 2 service managers and wait times were excessive. The place appeared to be abandoned. Several people in the waiting area complained and stated they wouldn’t come back. One lady said the service across the street at the Toyota dealership was much better. More

Great customer service all the way around, from everyone! They take pride in their work including taking care of the customer and their vehicle. Very clean and comfortable waiting rooms! They take pride in their work including taking care of the customer and their vehicle. Very clean and comfortable waiting rooms! More