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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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January 14, 2021

Great service as always ....nothing missed on my extra Requests and I could not be happier with my decision to buy my 2019 Lexus 350 More

by Flovingier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for the excellent review! There is nothing we love more than hearing our customers are happy, and we appreciate you taking the time to share. Drive safely in your new 2019 Lexus 350, and we hope to see you back at Lexus of Henderson!

January 13, 2021

Lexus of Henderson service was a fantastic experience. Jayce was my customer rep and did a fantastic job of helping me. He really cared about me as well as my car. I appreciate that. More

by stephen.edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Jan 14, 2021 -

Lexus of Henderson responded

Stephen, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Jayce know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 13, 2021

Craig Kelly and his team always go above and beyond! Best Dealership in Vegas and the service department always does an amazing job! I wouldn’t take my car anywhere else. More

by dsmlv777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will be sure to pass along your kind words. We look forward to your next visit!

January 13, 2021

I am sorry for the loss of Jay. He was considerate, very helpful and great follow up. Jesse yesterday was great and wish to have him on my next service More

by GARY_STERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Lexus of Henderson responded

Gary, thank you for taking the time to leave us this review, and thank you for the kind words regarding Jay. We will be sure to pass along your well-wishes and condolences to his family. We are also glad that Jesse took good care of you, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again.

January 12, 2021

Lexus personnel provided friendly professional service. Thank your people. I believe my answer is very direct which tally less than 25 words which is why ..... More

by GWMOORE2661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Lexus of Henderson responded

We really appreciate your feedback about our Lexus of Henderson team. Thank you so much for trusting us with your business!

January 12, 2021

The service advisor TYLER he was very professional handling what was required on my vehicle which make me to trust service department that is fixing my vehicle. More

by STEVENZARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor in service department
Jan 13, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Tyler know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 12, 2021

Very friendly and courteous service staff. Great communication in informing you with costs and time when your vehicles will be ready. Professional throughout the dealership. More

by JILANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your visit. Drive safely, and we hope to see you back at Lexus of Henderson next time!

January 12, 2021

Awesome that the battery issue was fully covered by warranty ! Thank you for going the extra mile to check that possibility. That’s what brings customers back. More

by WLMEOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Lexus of Henderson responded

It's always a pleasure to do everything we can to take care of you and your vehicle! Thank you for being such a great Lexus of Henderson customer, and thank you for trusting us with all of your repair and maintenance needs!

January 11, 2021

Sal was so knowledgeable and helpful answering navigation system issues I was experiencing. Jayce was professional, courteous and efficient. U guys are simply the best! More

by Namaka26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce and Sal
Jan 11, 2021 -

Lexus of Henderson responded

Reviews like this one always make us smile! It's lovely to hear that Sal and Jayce went above and beyond to get your car running smoothly again and deliver an exceptionally warm experience. Thank you for coming to Lexus of Henderson for your navigation system repairs!

January 11, 2021

Best dealership in Las Vegas by far! After taking it in for service it looked brand new. Cannot thank this Lexus team For such wonderful service. More

by joycebryan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T
Jan 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

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