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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,990 Reviews

4,990 Reviews of Lexus of Henderson - Service Center

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December 26, 2020

Stephen Diem the service manager and Sal the service valet are excellent! Very professional and attentive to my needs and concerns. This is why I drive the 28 miles from the Northwest side, because I kn More

by STYGEN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mirrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Stephen, Sal, and the team were able to get the job done. Drive safely, and we hope to see you again at Lexus of Henderson!

December 26, 2020

I have an older Lexus that was in need of some replacement parts. They took great care of me and my car. Now it is driving like a new car again. More

by Kipp20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 28, 2020 -

Lexus of Henderson responded

Thank you for the great review! It is fantastic to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again next time!

December 25, 2020

David handled everything needed for my service. He also went over the recalls. Very accommodating for needing a car to return to have the recalls done. More

by Bucko922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Lexus of Henderson, and we will be sure to let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

Lexus dealerships always provide great luxury service. Great location right off the freeway. Look forward to my complimentary car wash when I get my vehicle serviced there. Lexus is the way to go. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in the Lexus of Henderson team. Drive safely, and we are looking forward to seeing you back next time!

December 24, 2020

Service department has always done maintenance in a responsible, through, and timely manner. They have sent reminder on upcoming service. And they follow up for customer satisfaction. More

by BROWNCAN461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

I love this dealership especially the service department (Jayce Messer) they fixed my SUV so quickly and I’m satisfied for everything friendliness, Quality work. More

by palaypaulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jayce took such good care of you here at Lexus of Henderson, and we will be sure to pass along your kind words. If you and your SUV ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

Super service and support. Couldn’t have asked for anything more. Stephen was most flexible and supportive through some extraordinary circumstances. Thank you all very much. More

by Bornsbee17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bree?
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Stephen know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

Awesome service department! Highly recommended! The service writers really work with me to make sure my problems are resolved. The work is always done well and the care is clean when they give it back More

by JEFFERYFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Henderson responded

Jeffery - Thank you for the glowing review of our service department! We are delighted that you can depend on our Lexus of Henderson team to keep your vehicle running safely. Happy holidays!

December 23, 2020

I believe my service agent was Steven. He was great and answered all my questions. Great customer service!! This is why I purchased a Lexus More

by GUSJDKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Steven took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 23, 2020

We have only taken our Lexus to the Henderson location because they have great customer service and the service is always performed to our satisfaction. More

by AZOOK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Service
Dec 23, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your vehicle. It is wonderful to hear that our team continues to impress you by providing great service!

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