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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,043 Reviews

5,043 Reviews of Lexus of Henderson - Service Center

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December 24, 2020

I love this dealership especially the service department (Jayce Messer) they fixed my SUV so quickly and I’m satisfied for everything friendliness, Quality work. More

by palaypaulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Dec 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jayce took such good care of you here at Lexus of Henderson, and we will be sure to pass along your kind words. If you and your SUV ever need anything else, don't hesitate to come back and see us again!

December 23, 2020

We have only taken our Lexus to the Henderson location because they have great customer service and the service is always performed to our satisfaction. More

by AZOOK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Service
Dec 23, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your vehicle. It is wonderful to hear that our team continues to impress you by providing great service!

December 23, 2020

Lexus of Henderson is an excellent car dealership . They always are ready to accommodate your needs and very efficiently take care of the car. I also want to give a shout out to David Torella my service man More

by Mmbcaffarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in David and the Lexus of Henderson team to get the job done. Drive safely, and we hope to earn your business again down the road!

December 23, 2020

Outstanding service I have to drive from lake Havasu and it’s well worth it good conversation from the service writer with his customer thanks More

by Scroggs7823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Henderson responded

Thank you for making the trip to work with us at Lexus of Henderson! It is wonderful to hear that your top-notch service was worth the drive. Thank you for giving us your business and your positive feedback. Happy holidays from our team!

December 23, 2020

I believe my service agent was Steven. He was great and answered all my questions. Great customer service!! This is why I purchased a Lexus More

by GUSJDKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Steven took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 22, 2020

Was very quick.I had a loaner so I could get to my appointments for the day. Did a great job. Car was clean spotless More

by lisalv05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Henderson responded

Lisa - It's great to hear that your repair visit went smoothly and that you drove home in a freshly washed vehicle. Thank you so much for stopping by to review Lexus of Henderson!

December 22, 2020

Kim Tran is very friendly, courteous, not “pushy” in her sale. We had a nice bargaining session. The deal went smoothly. We bought 2 Lexus from the dealer previously. More

by Docgeorgey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Henderson responded

Thank you so much for your repeat business! We are very glad to hear that your recent purchasing experience working with Kim went smoothly. Your feedback is greatly appreciated and we hope to work together again in the future!

December 22, 2020

The service department at Lexus of Henderson is always so good to me I was in a bind and Jayce the service manager took care of me right away. More

by jgchef74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Henderson responded

We're thrilled to hear that Jayce was able to help you out in a pinch! It's always a pleasure taking care of you and your vehicle. Thank you for trusting Lexus of Henderson with all your service needs!

December 21, 2020

Work was done correctly and on time. They kept me updated on the repairs as the day went on. Easy checkin and checkout. No complaints. More

by min_gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Lexus of Henderson responded

Thank you for the positive feedback about your recent service visit to Lexus of Henderson! We appreciate your business and wish you a happy holiday season.

December 21, 2020

Very, nice. Very fair. We had a big issue with the first car I purchased in June and since it could not be resolved, the dealership traded us out of the vehicle for a comparable vehicle. We were very More

by Prentisskl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui, Kat in Finance, charlie in management
Dec 21, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share your experience! We appreciate your business and are happy to hear that the team was able to help resolve your issue. Safe travels in your new vehicle, and we hope to work with you again at Lexus of Henderson!

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