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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,047 Reviews
Call Service Center (702) 228-7736

5,047 Reviews of Lexus of Henderson - Service Center

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December 16, 2020

The service team is always great, especially Jay. In and out in less than 1 1/2 hours. All my questions answered honestly. Thanks Jay! More

by KAMOJANGMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit
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Dec 17, 2020 -

Lexus of Henderson responded

Thank you for this excellent feedback about Jay and the service team! It is wonderful to know that your visit to Lexus of Henderson was prompt and informative. We appreciate your business and hope that you will continue to choose our team.

December 16, 2020

Excellent Customer Service ... Very Friendly Staff , I got the honor to be attended by Stephen Diem at my drop off time and Craig Kelly at my pick up time ... 😃 More

by SERGIOGAITAN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we will be sure to let Stephen and Craig know that you appreciate their help. We look forward to your next visit!

December 15, 2020

Craig Kelly is not my service Mgr. David Torrella is and he is great ! David is a big part of what makes Lexus service good More

by DINOLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Dec 15, 2020 -

Lexus of Henderson responded

Thank you for sharing this feedback about David! We are so happy to hear that you can depend on him for excellent service. Our team at Lexus of Henderson wishes you safe driving!

December 15, 2020

Friendly professional service. Easy check in process Thank you for your service much better than last visit. was very satisfied with their customer service.good job More

by Jalilkh1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2020 -

Lexus of Henderson responded

Thank you for allowing us another chance to assist you! We are delighted to hear that your recent visit went smoothly and that you're satisfied with our service. Have a great day and we hope to see you again at Lexus of Henderson!

December 15, 2020

Things went smoothly. I should have gotten a loaner because the wait was a little long. It’s in top shape and almost 17 years old. Can’t ask for more than that. N More

by Heyhotcoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Dec 16, 2020 -

Lexus of Henderson responded

We are so happy to hear that you can depend on our Lexus of Henderson team to keep your vehicle running safely. Thank you so much for your longtime business! We appreciate this feedback as well. Hope to see you next time!

December 15, 2020

Great service as usual. Tyler and Craig always go above and beyond what is necessary to take care of me. They are definitely an asset for the company. More

by AVELARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in service
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Dec 16, 2020 -

Lexus of Henderson responded

What a wonderful review, thank you! Hearing that our team consistently goes above the call of duty for you and your vehicle is music to our ears. We will be sure to pass along your appreciation to Tyler and Craig. Thank you for your continued business at Lexus of Henderson!

December 15, 2020

Henderson Lexus was great, brought my vehicle for a routine check up and oil change. Craig was friendly and professional, I will continue to do my service here as long as I have my vehicle. More

by SUPERCRUZ76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate you trusting Lexus of Henderson with your business and are happy to hear that Craig earned your five-stars. Drive safely, and we are looking forward to working with you again down the road!

December 15, 2020

Always treated with professionalism and kindness. Helped in making our decision to purchase our leased vehicle. Never any problems with performed services. Love the car wash! More

by cynthiareedster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Dec 16, 2020 -

Lexus of Henderson responded

Cynthia, it is gratifying to hear that your experiences with our sales and service teams have been so positive! Thank you for choosing Lexus of Henderson and providing your kind feedback. We hope to welcome you back in the future!

December 13, 2020

We experienced great service. This is a very nice dealership. The staff are very friendly and helpful. We feel that it is worth the extra miles to drive from Mesquite to Henderson for our service. More

by cccoats63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
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Dec 14, 2020 -

Lexus of Henderson responded

Thank you so much for making the drive out to see us at Lexus of Henderson! We are thrilled to hear that you're satisfied with our service. Enjoy your week and happy holidays!

December 12, 2020

Top notch. Great bang for your buck. Best dealer in town. I couldn’t be happier with my purchase and continuous service. Good job Lexus! More

by ADAMWAYNEBROYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Report | Print
Dec 14, 2020 -

Lexus of Henderson responded

Thank you for the kind review, Adam! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Henderson team. Enjoy your new vehicle, and we hope to see you again next time!

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