Lexus of Henderson - Service Center

Very satisfied, but miss pre pandemic coffee & bagels while waiting for my car to he serviced. Lol Everyone was extremely professional. My car was finished at the time promissed. It is always a pleasure while waiting for my car to he serviced. Lol Everyone was extremely professional. My car was finished at the time promissed. It is always a pleasure to do business with Lexus! More

Love your service department! It’s the only place I get consistently good service. They always go above and beyond for all of their customers Everyone there from the intake guys to the the guys that take p consistently good service. They always go above and beyond for all of their customers Everyone there from the intake guys to the the guys that take payment for service. Everyone is always so nice and helpful. Favorite service department. More

Jay is always great, as well as the service. He is always friendly and goes out of his way to assure that my car stays in top shape. friendly and goes out of his way to assure that my car stays in top shape. More

An excellent experience. I was met and greeted by service staff. They sent me to the lounge where they told me the service advisor would meet me. The whole service was completed in an hour with a car wash. staff. They sent me to the lounge where they told me the service advisor would meet me. The whole service was completed in an hour with a car wash. It couldn't have been a better service visit. More

Jay Dalit of the Service Department checked on my complaint, ordered the part and gave me an estimate of when to expect its arrival. He called me when it arrived, scheduled my return and got the part complaint, ordered the part and gave me an estimate of when to expect its arrival. He called me when it arrived, scheduled my return and got the part replaced while I waited and I was able to drive it home. More

Jayce = Excellent. Only improvement I’d make is I paid around $1k for tires and tires weren’t even shined. It’s the little things around $1k for tires and tires weren’t even shined. It’s the little things More

My husband and I are very disappointed that the promise was not kept when we bought our SUV, a life long free car wash. The excuse is COVID 19 for everything. Evidently one can trust nothing, even as simpl was not kept when we bought our SUV, a life long free car wash. The excuse is COVID 19 for everything. Evidently one can trust nothing, even as simple as a car wash. More

Minor problem with check in. Some confusion on both of our parts with what service you they were providing. This also cuased use to be other charge but they took care of it. And I am happy with it. our parts with what service you they were providing. This also cuased use to be other charge but they took care of it. And I am happy with it. More

Everything was great and they took great care of my car and Jayce was a pleasure to work with. The fast and friendly service is always appreciated and Jayce was a pleasure to work with. The fast and friendly service is always appreciated More

Our service representative, Tyler Heischman, has always been attentive, courteous, and professional. He takes care of issues for us. We also appreciate the courtesy car wash provided by this dealership.. been attentive, courteous, and professional. He takes care of issues for us. We also appreciate the courtesy car wash provided by this dealership...even though we haven’t used it since the beginning of COVID-19. More