Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

Sort by
October 28, 2020

Our Service Consultant was David Torella. The whole experience was great. We just needed a 50,000 mile service. The wait wasn’t long and he explained everything that was done to our vehicle. More

by MARLYSPORISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Oct 28, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. I am glad to hear that David made the right impression during your service visit and we look forward to seeing you next time!

October 28, 2020

The check in process was sweatless. Waiting area was nice and comfortable. Wait time wasn't bad. Great job on servicing my vehicle. No complaints! More

by perry721
Customer Service
Recommend Dealer
Yes
Employees Worked With
JMesser
Oct 29, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 28, 2020

Great customer service! There was a mix up with my vehicle being dropped off over the weekend but the service manager took care of everything and even sent me a Lyft to my house. More

by WIRED4WEALTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Lexus of Henderson responded

Thank you for trusting us with your business. We're glad to hear that our Lexus of Henderson team was so accommodating. Hope to see you next time!

October 27, 2020

Thank you, David T. It"s nice to meet genuine people and it was a pleasure working with you! I look forward to future visits to Lexus of Henderson. More

by Alberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T. (Service department)
Oct 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with our team at Lexus of Henderson, and we will certainly let David know that you appreciate his help. We hope to see you again sometime!

October 27, 2020

Customer Service is Number 1 with Lexus of Henderson. No better dealership. From the moment you arrive you are treated with professionalism and courtesy. Satisfied customer for years More

by AMY737
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Torrella is the best and most knowledgeable
Oct 28, 2020 -

Lexus of Henderson responded

Thank you so much for the review! We are grateful for your longtime business here at Lexus of Henderson, and it means a lot to know that we are living up to our exemplary service values. We look forward to your next visit!

October 27, 2020

I always get excellent service there. David Torrella Does an excellent job.Things are very timely and they always keep me updated as to what they’re doing and the cost. More

by MAUR1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson. It's fantastic to hear that David continued to impress you by providing great service! We look forward to working with you next time.

October 24, 2020

I always get superior service at Lexus of Henderson. Great people who keep my Lexus performing at its best keep me coming back! They take good care of my vehicle. More

by BRENDAMCLAUGHLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Lexus of Henderson responded

Thank you, Brenda, for reviewing Lexus of Henderson! We appreciate your trust in us to always get the job done and we look forward to taking care of you next time!

October 24, 2020

The Lexus dealership in Henderson is always very accommodating... Tyler is really great. I get a complimentary car wash which is very nice... and the Lexus is a wonderful car also!!! More

by Jerryepolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 26, 2020 -

Lexus of Henderson responded

Thank you for the review! We are so pleased to hear that Tyler provided the exemplary service we pride ourselves on at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 24, 2020

Lexus of Henderson does a great job maintaining my car and providing ongoing support when I need it. They've got great end-to-end customer service! More

by KIRSTENCLARK
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit in Service
Oct 26, 2020 -

Lexus of Henderson responded

Hi Kristen - Thank you for taking the time to review us! It means a lot to hear that you are so confident in the Lexus of Henderson team. Safe travels, and we hope to work with you again down the road!

October 23, 2020

Hi! They did a great job on my car, were super helpful. I'm very satisfied. They were very friendly and serviced my car perfectly More

by Lexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Lexus of Henderson responded

Thank you, Lexi, for reviewing Lexus of Henderson! The satisfaction of guests is our priority and we're grateful for your support and 5-stars!

...
350
...