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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,982 Reviews of Lexus of Henderson - Service Center

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October 17, 2020

Lexus of Henderson is always top notch and exceeds my expectations. The staff is always friendly and helpful with all my needs. I am thankful for their service team. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Lexus of Henderson responded

We couldn't have asked for a better review, Henry! We're so proud to hear how confident you are in our service team. Thanks for being such a great member of the Lexus of Henderson family!

October 17, 2020

Great experience. Service staff made a chore a pleasant experience and went out of their way to accommodate us!! Would recommend to everyone. Thank you More

by Dina Quandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Lexus of Henderson responded

Hi Dina - Thank you for taking the time to review us! It is fantastic to hear that you had such an exceptional experience working with the team. We appreciate your business and hope to see you back at Lexus of Henderson!

October 16, 2020

David is amazing. He is the main reason I have stayed with Lexus Henderson. Not sure what else to say make me write more so... More

by DCHAVEZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 16, 2020 -

Lexus of Henderson responded

Thank you for sharing this positive feedback for Lexus of Henderson. We're proud to have earned your continued support and we will be sure to share this wonderful comment with David. Hope to see you next time!

October 16, 2020

The group at Lexus of Henderson are awesome!! From the guys at check to sitting at David Torella's desk... the team is awesome! Happy clients! More

by ebalcalde808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Torella
Oct 16, 2020 -

Lexus of Henderson responded

Thank you for your confidence in David and the Lexus of Henderson team! We are proud to have earned your business and happy to hear that you had such an excellent experience. Safe travels, and we hope to work with you again down the road!

October 16, 2020

I love this location. The manager here is excellent and it shows with his team. I prefer this location over LAS Vegas location. Fast efficient More

by lisa.lda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce and David the manager is excellent
Oct 19, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It always a pleasure to assist you here at Lexus of Henderson, and we look forward to your next visit!

October 16, 2020

Always treated like your the most important person !!!! Always a great experience!! Will always get my car serviced at Lexus of Henderson Always recommend to my friends More

by KEVINJGUNTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Oct 19, 2020 -

Lexus of Henderson responded

Kevin, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 15, 2020

Craig was able to assess what my vehicle needed (oil change, tire pressure check) without having to state this service to him. He went above and beyond with the fabulous tinting, washing the vehicle ins More

by Niccolai’s Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is fantastic to hear that Craig delivered such an exceptional service experience. We are grateful for the kind words and will certainly let him know how much you appreciate his help. Safe travels, and we hope to earn your business again at Lexus of Henderson!

October 15, 2020

Great customer service keep me updated On the work Great customer service keep me updated On the work done Thank you very much Clean facility very friendly staff God bless you all and protect al More

by PETER112660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 15, 2020

Overall I have a great experience, except the card wash department. “not the best job” But the amazing experience with Jay was very remarkable, very professional, the best customer service! Thank you Jay More

by LISSETCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 15, 2020 -

Lexus of Henderson responded

While I'm so glad that Jay could assist you, I do apologize that you weren't satisfied with your car wash. I appreciate your feedback and review! Thanks so much for coming to Lexus of Henderson. We look forward to serving you next time. Craig Kelly - Service Director - 702-228-7736

October 14, 2020

I was very concerned about coming to Las Vegas at this time due to health problems my wife and I have. I was very relieved and surprised when I was told you would tow my vehicle to your service departm More

by MARMIKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Dominic, Tina, Kettle, and Michael here at Lexus of Henderson, and we will certainly share your kind words with them. It was our pleasure to assist you, and if you ever need anything else, don't hesitate to give us a call or come back and see us again. We wish you good health as well!

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