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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,052 Reviews
Call Service Center (702) 228-7736

5,052 Reviews of Lexus of Henderson - Service Center

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November 02, 2020

Very nice peoples excellent work. Will come back for next maintenance and new purchase. Very nice peoples excellent work. Will come back for next maintenance and new purchase. More

by MINHNGUYEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2020 -

Lexus of Henderson responded

Thank you for your confidence in our team! We are proud to have earned your business and happy to hear that you had such a successful service experience. Safe travels, and we hope to work with you again at Lexus of Henderson!

November 01, 2020

Always great service when visiting the Lexus Henderson Dealership. Stephen Diem in service and Eldred Obodai in Sales consistently provide excellent service, are honest and great to work with. More

by LexusLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
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Nov 02, 2020 -

Lexus of Henderson responded

This review made us smile! We love to hear such kind words about our wonderful staff, and we will certainly let Stephen and Eldred know how much you appreciate their help. Safe travels, and we hope to work with you again at Lexus of Henderson!

November 01, 2020

David provides the very best customer service I’ve ever experienced at a car dealership. He is a big reason we continue to buy lexus More

by BBOWEN1784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T. In service
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Nov 02, 2020 -

Lexus of Henderson responded

Hearing that you have had such excellent experiences working with David made us smile! Thank you for sharing and for being such a loyal customer at Lexus of Henderson. We appreciate your business and hope to work with you again down the road!

October 31, 2020

It’s always such an easy process when I need to bring in my car. I love that they give you a run down on service needed and I don’t ever feel like I’m being pushed to into anything. Thank you! More

by Courtney.breen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
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Nov 02, 2020 -

Lexus of Henderson responded

It's our pleasure to assist you, Courtney! We love that you can trust our Lexus of Henderson team to make the servicing process simple and straightforward. Thank you for your business!

October 31, 2020

Efficient competent friendly he gave me the advertised discount did not suggest more than I needed. Got me the car. Looked for my earring thanks More

by Sabbathr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2020 -

Lexus of Henderson responded

Thank you for taking time out of your day to share this feedback! We appreciate you trusting us with your vehicle and hope for an opportunity to assist you in the future. - Lexus of Henderson team

October 31, 2020

I’m always happy with the service but I was quoted a price for a repair that was literally triple the price I was quoted from 2 other mechanics. I realize the dealership will always be higher but that w More

by Trace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
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Nov 02, 2020 -

Lexus of Henderson responded

Trace - We are grateful to have you as a customer and I'm sorry that you aren't satisfied with our prices. I appreciate you sharing this feedback as we strive to provide our guests with an excellent value. If there is anything at all that I can do to help improve your experience, please reach out to me directly. Thank you, Craig Kelly - Service Director - 702-228-7736

October 31, 2020

Great service and friendly employees. David is easy to work with and let’s me know as soon as my car is finished so I can pick it up. More

by Secdno7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Nov 02, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your business. We are thrilled to hear that David continues to impress you by providing great service!

October 31, 2020

They are one of the best dealerships in the town. Very good service. I never had any problems. I am using them for about 10 years at least More

by SSGHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2020 -

Lexus of Henderson responded

We can't thank you enough for your ten years of business - wow! It really means a lot that you would say Lexus of Henderson is one of the best dealerships in town. Have a great week!

October 31, 2020

From the start of VM my service experience, I had fast friendly efficient service. The check-in was immediate and J. Messer, my service advisor kept me advised every step of the way. More

by MKC1046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Messer
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Nov 02, 2020 -

Lexus of Henderson responded

It's wonderful to hear that you received efficient and communicative service from our Lexus of Henderson team! Thank you so much for writing us a great review. We hope for an opportunity to assist you again!

October 30, 2020

The Lexus of Henderson team is the BEST OF THE BEST. Special thanks and kudos to Tito in Sales and Tyler in service. They are both fantastic. We are happy and loyal customers and would not think of goin More

by brobin0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman - 5 Stars
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Oct 30, 2020 -

Lexus of Henderson responded

It means the world to us that you're loyal Lexus of Henderson customers. Thank you for sharing this feedback and giving a shout out to Tito and Tyler! We look forward to working together for years to come.

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