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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,064 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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5,064 Reviews of Lexus of Henderson - Service Center

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January 10, 2025

The agent did not know how to deal with the issue. I found a solution on YouTube and I know I what I must do. Apparently the new replacement battery I had was old and the second fob had not been used More

by gttaylor55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

A very nice office, waiting area, spacious restrooms & a vast variety of snacks & coffee make waiting for your car to be ready, a pleasant experience !!! More

by PADMASHRI_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 10, 2025

Expected Lexus to be an honorable and prestigious dealership. Saddened to experience first hand just like many out there. More

by erobles_nv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His not on the list
January 04, 2025

Friendly, professional and knowledgeable. Service manager stays time to explain. They don’t charge you for things. Dealership are a bit expensive but you get what you paid for. I’ve owned 3 L More

by Chriscross53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Fast, efficient service, with kind, friendly representatives. My service rep was exceptionally friendly and knowledgeable. More

by WendyRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great service, thank you. Always available appointments and job completed within 2-4 hrs. Thanks More

by mariafellows15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The experience of buying a car at Lexus of Henderson was the best I have had. They were able to manage the entire experience with little to no friction. From the test drive, to the trade-in, negotiations, f More

by Ed and Jenny
Recommend Dealer
Yes
Employees Worked With
Rick White
January 03, 2025

Fast efficient and excellent service with Lexus Owners always since 2006 first visit to dealership More

by MHIRUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID TORRELLA
January 02, 2025

All service has been in a timely manner and everything explained beforehand. The waiting rooms are well laid out and coffee is fresh. More

by rickstilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Very clean and receptive dealer. Staff was polite and attentive t concerns of the customer. More

by BAMBI4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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