Lexus of Henderson - Service Center

Great service as always. Jay always makes sure everything goes smoothly and keeps me posted. Getting a loaner car makes it very easy to get in and out for service. goes smoothly and keeps me posted. Getting a loaner car makes it very easy to get in and out for service. More

Lexus of Henderson always provides top notch service. Dave Torella and his crew makes me feel like family. My car is always repaired and appropriately serviced timely each time. Dave Torella and his crew makes me feel like family. My car is always repaired and appropriately serviced timely each time. More

My congratulations to Jay Daylit for taken care of major problems occurred after the service of my RX400H. It was fixed with 100 percent satisfaction. Thank you Lexus Henderson. problems occurred after the service of my RX400H. It was fixed with 100 percent satisfaction. Thank you Lexus Henderson. More

Took Lexus RX350 in for headlight adjustment and fan noise when A/C was on. Less than 5 star rating because initially I was told all systems working no adjustments needed-car ready for pickup. I expla noise when A/C was on. Less than 5 star rating because initially I was told all systems working no adjustments needed-car ready for pickup. I explained current setting of headlights dangerous on road at night and noise from fan very loud. My husband would come down to discuss problem further. That prompted further inspection on their part. Now they find filter in A/C installed incorrectly and tray missing (much less noise now). When husband arrived he asked how headlights get adjusted, tech and manager were pointing to an area and stating instruction, but when questioned further it became obvious that had not been investigated as well as it should have been either. Ultimately the problem was fixed which is why I would recommend them, but I am disappointed that the “experts” didn’t investigate further on their own without having a customer demand they do so. Remember the initial response was- everything is fine - car is ready for pick up. Am I really going to take my car in and be without it for a day if everything is fine?! Come on Lexus - you should know better! More

Jay makes each visit easy. The work is done in a timely manner. car looks great when i get it back and the wait is very comfortable manner. car looks great when i get it back and the wait is very comfortable More

I’ve purchase 4 vehicles from this dealer. Same sales person. Outstanding customer experience every visit to your dealership. Service advisors are so polite and professional. I will always highly recomme person. Outstanding customer experience every visit to your dealership. Service advisors are so polite and professional. I will always highly recommend your dealership to anyone. More

Lexus of Henderson us the best dealership in the Las Vegas area - their service department is amazing and the attention to detail is superb - every time I have gone there with my vehicle to be serviced Vegas area - their service department is amazing and the attention to detail is superb - every time I have gone there with my vehicle to be serviced they treat me with respect and kindness and are very helpful. More

Jay was able to help get my battery replaced and had my rims fixed because he noticed damage. This was fixed at no charge because it was still under warranty. Great job!! Thank you!! rims fixed because he noticed damage. This was fixed at no charge because it was still under warranty. Great job!! Thank you!! More

Excellent customer service. My advisor, David, was very genuine about my satisfaction. I appreciate the service. Rare nowadays. I will definitely return to this dealership. genuine about my satisfaction. I appreciate the service. Rare nowadays. I will definitely return to this dealership. More

Excellent service. This is my 3rd lease and I'm always satisfied with the service Lexus always provides. Keep up the great work. Looking forward to my next lease. satisfied with the service Lexus always provides. Keep up the great work. Looking forward to my next lease. More