Lexus of Henderson - Service Center

You always feel prioritized. As usual, the service and communication is excellent. Service rep Jay, is always on the spot. Easy to be contacted. I take my vehicle here to Lexus of As usual, the service and communication is excellent. Service rep Jay, is always on the spot. Easy to be contacted. I take my vehicle here to Lexus of Henderson. It comes out of the shop feeling and looking like a new car. More

Attention To Detail Attention to detail in every aspect of customer service is what adds to a car's sense of luxury. I always appreciate the minimized wait time, apologi Attention to detail in every aspect of customer service is what adds to a car's sense of luxury. I always appreciate the minimized wait time, apologies offered for any delay, and the efficient manner this service department operates. More

Awesome service Everyone who I came across so far Since last year is super professional, friendly And we are outstanding customer service skills. My service mana Everyone who I came across so far Since last year is super professional, friendly And we are outstanding customer service skills. My service manager is David T. He always makes sure to go the extra mile if needed. More

2004 Lexus Always courteous personnel. Going above & beyond to work with our situation. We drive 200 miles round trip for service. As a result we require a l Always courteous personnel. Going above & beyond to work with our situation. We drive 200 miles round trip for service. As a result we require a loaner vehicle. Unfortunately there is not an LS as a loaner. Hint, hint. Appreciate our relationship. More

Broken Stud, Removal I had 6 broken studs on my cover plate to my custom tire rim. Lexus of Henderson were able to remove 5 of the broken studs in the tire rim. David Torr I had 6 broken studs on my cover plate to my custom tire rim. Lexus of Henderson were able to remove 5 of the broken studs in the tire rim. David Torrella, service manager, kept me informed and I'm very pleased in this repair. More

Professionalism at its best I was dropping my car off for service at a scheduled time and when I got there, they were read for me. I went through the process quickly and was on m I was dropping my car off for service at a scheduled time and when I got there, they were read for me. I went through the process quickly and was on my way back to the office. They were on the ball and acted professionally all the way. My car was serviced and a job well done. More

Customer Service You guys are awesome. Looking forward to see you guys again. Maybe next week for the front brakes.Thx. PS. : Thx for the fresh donuts. You guys are awesome. Looking forward to see you guys again. Maybe next week for the front brakes.Thx. PS. : Thx for the fresh donuts. More

Absolutely great Service ! One of the reasons I bought my second Lexus is the great Customer Service provided by Lexus. I never had anything but a great experience when I had my One of the reasons I bought my second Lexus is the great Customer Service provided by Lexus. I never had anything but a great experience when I had my car serviced and my Service Advisor Dave goes above and beyond to provide the best service. Thank you Lexus! More

Superior customer service. The customer is always #1 at Henderson Lexus; moreover, the car technicians are highly trained to ensure the Lexus owner is driving a safe, secure veh The customer is always #1 at Henderson Lexus; moreover, the car technicians are highly trained to ensure the Lexus owner is driving a safe, secure vehicle. More

Break squeak My IS F Sport had squeaking breaks and Tyler was able to find a service bulletin that solved the issue and replaced my breaks! My car was returned to My IS F Sport had squeaking breaks and Tyler was able to find a service bulletin that solved the issue and replaced my breaks! My car was returned to me flawlessly clean and perfect in every way. If you are looking for a great service experience please go see Tyler Heishman in service. Also if you are looking to purchase or lease please go see Tito Deleon. Both gentlemen are experts in customer service. More