Lexus of Henderson - Service Center

Best in Class Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Lexus. More

Recall service They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. More

Nice Experience I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I di I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I didn't want to take it a tire shop. I also needed to have the vehicle serviced and a recall repair made. I called and was initially told I would not be able to get in for over a week. When I explained the situation they set an appointment for the next day. I was greeted, the car checked in and shown the waiting areas. John came and got me within 5 minutes and we went over all of the work needed. He worked the tire situation with the insurance company and made sure I was kept aware of the status while waiting (no loaner vehicle available). The waiting area is nicely set up and allowed me to work while I waited. More

February 2019 Service & Restoration Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whol Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whole service team. More

Always Impeccable Service Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. More

Best Lexus dealership in town!!! Just want to thank you for such a phenomenal service your team has provided me. Special mention to Jay Dalit, he was very accommodating and very prof Just want to thank you for such a phenomenal service your team has provided me. Special mention to Jay Dalit, he was very accommodating and very professional. I really do appreciate all the things you guys do on this dealership. Hands down the best experience I've ever had since I first step in to buy my Lexus Gx460 last year. Thank you so much!! More

15K Service, Recall Notice and Hitch Install Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was ex Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was excellent. More

Service was excellent Your staff is great and very efficient. They made me feel welcomed by your brand. I was also offered a shuttle service even if I didn’t need it, it’s Your staff is great and very efficient. They made me feel welcomed by your brand. I was also offered a shuttle service even if I didn’t need it, it’s a great option for your clients. More

Regular maintenance Took my car in for regularly scheduled maintenance. Service was good, nothing overwhelmingly positive or anything to really write about. I did bring u Took my car in for regularly scheduled maintenance. Service was good, nothing overwhelmingly positive or anything to really write about. I did bring up some questions about additional services that i was interested in for my vehicle that couldn’t really answer, and the guy that they told me could answer it was “busy right now” but did they give me his contact info for me to contact him at a later date. But other than that they said they performed the maintenance that they normally do for my vehicle and so far it’s been running fine. More

Excellent service and professionalism I was greeted immediately upon arrival, grabbed some refreshments from the posh waiting area, and then given my loaner car within minutes. Smooth, fas I was greeted immediately upon arrival, grabbed some refreshments from the posh waiting area, and then given my loaner car within minutes. Smooth, fast, easy. More