Lexus of Henderson - Service Center

Certified RX350 Battery Failed Too Soon My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night a My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night and was immediately attended to the following morning. Dealership in Henderson is much spacious than the Las Vegas facility where I got it from. Staff were friendly no doubt ... but since it’s a battery warranty issue, it took 2 hours to get it done. All told, good experience. Batteries typically only last two years in our dry dessert climate so I’m wondering why they didn’t replace it automatically when this previously leased vehicle was returned after two years. More

Check Engine Light Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god job! More

Great service My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to go as promised. Thank John you are the best. Don kauffman More

Lexus of Henderson delivers! Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regu Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regular service and friday afternoon emergencies. He is very professional and friendly. David explains our options and needs. It has helped us keep our vehicles in great condition over the years. More

Good work I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the ve I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the vehicle. For free, and they filled my gas tank (plus the usual carwash) to boot. More

WARRANTY SERVICE Grieg and David fights with Lexus to get my problem solved i really appreciate this guys. Grieg and David keep their promise and the results was fanta Grieg and David fights with Lexus to get my problem solved i really appreciate this guys. Grieg and David keep their promise and the results was fantastic. More

Excellent Customer Service and attention to details Purchased a 2015 RX 350 with minor bumps and bruises. Craig Kelly had a loaner available and repaired my car perfectly within 4-5 hours Purchased a 2015 RX 350 with minor bumps and bruises. Craig Kelly had a loaner available and repaired my car perfectly within 4-5 hours More

Great Experience This was a routine service and everything went great including the pickup and delivery. They performed the service, let me know of a couple of additi This was a routine service and everything went great including the pickup and delivery. They performed the service, let me know of a couple of additional issues and completed everything very timely. More

The service went well My service appointment went smoothly and on time at the dealership. My service rep, Jay, was knowledgeable. I was given a loaner car as promised. And My service appointment went smoothly and on time at the dealership. My service rep, Jay, was knowledgeable. I was given a loaner car as promised. And my vehicle was ready for me to pick up at the promised time. All went well. More

Amazing experience Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John M Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John McLachlan, everything was just amazing. Thank you! ?? More