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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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September 18, 2024

Very pleasure service, complete repairs and friendly personnel. Explained the repairs and always looking for ways to safe us money. More

by la1295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler
September 18, 2024

This is second time you have texted me. We have had problems with your service dept.twice now. So were done with you all. More

by gramj007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Lexus of Henderson took great care of my car and gave me updates as they progressed through the work. They had on hand two items that I needed and were able to get them for me the day of the appointment. I More

by wdshirey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen in service was wonderful! Mark Bivens was also very helpful!
September 17, 2024

David Torrella was kind and courteous. I received great service. David went over everything with me and kindly walked me to my car. More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
September 16, 2024

The staff is professional I felt like they cared about My car's problems they make sure I got home and got back to pick up the vehicle the next day . More

by carllittles563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Stephen was attentive and patient and explained all the work my car needed and provided timely updates. More

by Abowmanlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
September 16, 2024

Brought in my car for routine maintenance. Stephen my service advisor was great, very professional, knowledgeable and made the process very smooth More

by Nsalama9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Prompt service, clean new loaner, slight issue upon picking up the car but they made it right quickly and filled up my gas tank to compensate me.for my time. More

by kchastainlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The staff at Lexus of Henderson are really great. I’m not loaded with money and the first time I ever bought a car from a dealership was at Lexus of Henderson just 3 years ago. I now traded in my ES3 More

by nikkimascola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrice and Dianne
September 14, 2024

James Simmons kept me updated on the progress of my service. He was very cordial and courteous. More

by sharonlbuckles19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Simmons
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