Lexus of Henderson - Service Center

They were quick and everything done right. The staff answered all my questions . Best staff ever. The staff answered all my questions . Best staff ever. More

The Henderson Lexus location is amazing. The staff is very welcoming. My service advisor. Understood everything I wanted and also worked with me to make sure I was taking care of. James is a The staff is very welcoming. My service advisor. Understood everything I wanted and also worked with me to make sure I was taking care of. James is amazing. More

I love Lexus of Henderson. Always received great service both in the sales department and the service department. The service department goes out of their way to make sure any Always received great service both in the sales department and the service department. The service department goes out of their way to make sure any issues addressed. More

The service appointment was easy to make. Mairice was my service advisor and he was professional and friendly. The actual service of my new IS went well and was quick. I was disappointed that Mairice was my service advisor and he was professional and friendly. The actual service of my new IS went well and was quick. I was disappointed that there was no loaner available, but they did pay for an Uber to take me home. I was really disappointed with the fact that I payed for the premium service package that includes paintless dent removal. I had a door ding that had a small paint chip, but they said they could not fix it because the paint would crack more. I paid another company to do the dent repair. The other company removed the dent in 1/2 hour and there was no further paint cracking. I understood that the missing paint couldn’t be fixed by them, but I just wanted the door ding repaired. I’m questioning my decision to pay for the premium service package. More

I’ve had good experiences in the past but the latest service appointment took over 2 hours for just an oil change even though a had a pre-scheduled appointment. service appointment took over 2 hours for just an oil change even though a had a pre-scheduled appointment. More

Prompt & friendly service - knowledgeable service advisors. I was happy overall with the experience at Lexus of Henderson advisors. I was happy overall with the experience at Lexus of Henderson More

Service was easy to schedule at a time convenient to me. Staff are friendly and helpful. Finished the word ahead of the estimated time to complete. Overall, a very nice experience Staff are friendly and helpful. Finished the word ahead of the estimated time to complete. Overall, a very nice experience More

Great customer service! My car was completed on time and everyone was friendly and helpful. My car was completed on time and everyone was friendly and helpful. More

Staff are very friendly and accommodating. Kim and Sam helped us go through the sale process very smoothly and they took the time to explain step by step whenever we had questions! Kim and Sam helped us go through the sale process very smoothly and they took the time to explain step by step whenever we had questions! More

The best quality service and hassle free experience. Will definitely visit here in the future again. Will definitely visit here in the future again. More