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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,124 Reviews

5,124 Reviews of Lexus of Henderson - Service Center

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September 10, 2024

The customer service rep who helped us out was awesome and professional.He explained everything to us and kept us up to date at every step. I would highly recommend. More

by etlucent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Professional and trust worthy. Service Department is the best especially David Torella the Service Manager More

by RheolanLascano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
September 09, 2024

Clean facility. Nice waiting area. Overall, final result was satisfactory. More to follow after first complementary service. More

by Vandine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in sercice dept
September 09, 2024

Great service. great service team., though sometime the guys in the shop forget to put all the fasteners back. More

by teresagstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
September 09, 2024

The work was completed in a timely manner, my only complaint was difficulty reaching my rep - for updates. The car is running great "at this time". Thank you ! More

by JOHNHM3345
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

From the time we arrived - The service department took care of us and exceeded expectations! More

by rob.hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Tyler Heishmann did a great job of service while working on my Lexus RX 450 h and rent me a car because it won't be done right away and the technician don't want.to rush the job.They want quality service. More

by maricrisricablanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Good atmosphere, quick service. Experience was very good. Only issue I faced is, the service coupons were not very clear. For High maintenance miles coupon what is the min and max m More

by schakra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

I have only had one interaction with the Service department so far, and after dealing with a fantastic Findlay Toyota for the last 13 years, this Lexus Service department is not quite up to par. I w More

by Rebecca.mota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tito J D' Leon Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Excellent service, George Glover was extraordinary. Lexus is my favorite brand..will never drive another More

by BERENICHEMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Glover
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