Lexus of Henderson - Service Center

Good service at this dealer All went well oh boy oh boy oh boy oh oh boy oh More

David is the best at what he does. He understands us, communicate with us thoroughly. He’s mainly the reason why we continue to buy Lexus. He understands us, communicate with us thoroughly. He’s mainly the reason why we continue to buy Lexus. More

Very good customer service. Very friendly and easy to work with. Recommend everyone to go to the dealer ship for car repairs. Very friendly and easy to work with. Recommend everyone to go to the dealer ship for car repairs. More

Steven did an outstanding job with my 10k service. Great communication on all updates and next service due 😊 Great communication on all updates and next service due 😊 More

Everyone was very kind and helpful best experience at a dealership. Highly recommended to friends and family. dealership. Highly recommended to friends and family. More

Very little follow-up or follow thru by service writers. They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minu They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minutes, went to find out why and discovered no Serv writer had been assigned. Only needed a “check-up” but didn’t get car back until 4 hours- and that was with a service appt. Have had similar instances over the years, Even after complaining to Serv writer manager. If I had an altetnative, I would go elsewhere but in Vegas, both Lexus dealerships have same owner. More

Service Mgr was clear on scope of work and made recommendations based on facts not just upselling. Trustworthy! Work was timely. recommendations based on facts not just upselling. Trustworthy! Work was timely. More

My sale guy was not very friendly and has not responded to me getting my fast chargers for the car I purchased. to me getting my fast chargers for the car I purchased. More

All the staff is very friendly and welcoming. The drive is a bit further for me but I prefer the Henderson location over the Vegas location. The drive is a bit further for me but I prefer the Henderson location over the Vegas location. More

very good service and customer support. Updates are timely. well done to service department. thank you. Updates are timely. well done to service department. thank you. More