Lexus of Henderson - Service Center

extended warranty is supposed to be 125000, but it says only 100000, they have said many times it has been corrected, it has not. someone from Toyota financial services called me, I explained, she said th only 100000, they have said many times it has been corrected, it has not. someone from Toyota financial services called me, I explained, she said they have asked Lexus of Henderson to call me and "fix" this situation, they have not. very poor customer service. More

Love Lexus Henderson! Nothing else to say so just filling up the space to the 15 Words required! Nothing else to say so just filling up the space to the 15 Words required! More

David and the Service Team are always quick to update me with vehicle repair status and they make vehicle drop off/pickup effortless and convenient. with vehicle repair status and they make vehicle drop off/pickup effortless and convenient. More

Very friendly staff with prompt service. I trust what they say when it comes to a vehicle. I trust what they say when it comes to a vehicle. More

James, specifically, was awesome in keeping me updated. He continued to check in on me and made sure I had everything I needed while I waited. The service department was also exceptional in directing me wh He continued to check in on me and made sure I had everything I needed while I waited. The service department was also exceptional in directing me where to go since it was my first time there. Informational & very professional. More

Didn’t have appointment because someone dropped the ball. They squeezed me in and got the job done quickly. Also, everyone was very nice and courteous. They squeezed me in and got the job done quickly. Also, everyone was very nice and courteous. More

Service is always great at this location. Inspection is thorough along with the communication of the condition of all aspects of my car to keep it running smoothly. Inspection is thorough along with the communication of the condition of all aspects of my car to keep it running smoothly. More

Easy, well taken care of, very comfortable, was able to get a clear understanding of what was being worked on. get a clear understanding of what was being worked on. More

Prompt communication about the car. Very helpful service personnel. Gets the problem resolved quickly and efficiently. Very helpful service personnel. Gets the problem resolved quickly and efficiently. More

Caring, customer focused with thorough easily understandable communication. David Torrella in particular is always terrific! Trust them completely. understandable communication. David Torrella in particular is always terrific! Trust them completely. More