Back

Lexus of Jacksonville

Jacksonville, FL

4.8
695 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 695 reviews

May 10, 2024

The staff at Lexus of Jacksonville make the process easy and smooth to get service on your vehicle. They keep you informed about the status of the service routinely while you are there. And the representati More

by Breeze Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Becker
May 13, 2024 -

Lexus of Jacksonville responded

Breeze, we're glad to know that you had a smooth and enjoyable experience at Lexus of Jacksonville. Our team always aims to keep our customers informed and comfortable during their wait time. Thanks for the positive feedback!

April 28, 2024

The Fields dealerships are always pleasant to work with. Friendly sales team. Product is top notch. Staff is professional. A bit slow but it was the weekend. Need a few more financial people on the weeken More

by D. Christensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex York
Apr 29, 2024 -

Lexus of Jacksonville responded

Thank you for your feedback and patience during the busy weekend at Lexus of Jacksonville. We're glad to know that Alex was helpful, and we'll certainly take note of your comments about our financial processing speed. Enjoy your new purchase!

April 15, 2024

Very courteous, professional and convenient. Communication is great. An easy experience. Very comfortable waiting room. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in Service Dept.
Apr 16, 2024 -

Lexus of Jacksonville responded

Linda, we're delighted to know you had a comfortable and convenient experience at Lexus of Jacksonville. Thanks for highlighting our communication and professional service!

April 10, 2024

Henry is helpful and answers any questions I may have about my car. Thank you Henry!!! More

by Debbie OSteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Apr 11, 2024 -

Lexus of Jacksonville responded

Debbie, we are glad to hear that Henry provided excellent support. He and the Lexus of Jacksonville team are here to help with any questions or service needs!

April 10, 2024

Davin was very easy going and did not pressure me at all. I was in and out and didn't have to stay several hours to purchase the call. Thanks for your help Davin. And the restuant you recommended was exce More

by Rodney.Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davin L
Apr 10, 2024 -

Lexus of Jacksonville responded

Rodney, it's great to know Davin provided a smooth and efficient car-buying experience at Lexus of Jacksonville. Thanks for choosing us - enjoy the ride!

April 10, 2024

Easy to work with, friendly, and clean. . Jenn was very professional and informative.. She maintains a positive outlook constantly... More

by John_Lizzimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Beckker
Apr 10, 2024 -

Lexus of Jacksonville responded

John, we're glad to know you had a positive experience with Jenn at Lexus of Jacksonville. Thanks for highlighting her professionalism and positivity!

April 05, 2024

My service tech i awesome Mr . Larry Berry he is professional and a delightful .To make things better the food is excellent.. More

by Lula Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Apr 08, 2024 -

Lexus of Jacksonville responded

Lula, we're so glad to know that Larry provided you with excellent service at Lexus of Jacksonville. We appreciate your kind words and are happy to know our food also hit the spot!

March 30, 2024

The personnel is very professional. They provide good customer service and they have an excellent waiting area which is very clean. More

by nydglez
Recommend Dealer
Yes
Employees Worked With
Mariano Sanchez
Apr 01, 2024 -

Lexus of Jacksonville responded

We appreciate your kind words about our team and facilities at Lexus of Jacksonville! We strive to provide top-notch service in a comfortable environment. Thanks for the review!

March 28, 2024

Service department is one of the main reasons I stick with Lexus. Always good service and keeps me informed about what’s going on. More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Henry in the service department
Mar 28, 2024 -

Lexus of Jacksonville responded

Trish, we're delighted to know that our service department at Lexus of Jacksonville has been a key factor in your loyalty. Thanks for the support - we'll continue doing our best to provide top-notch service!

March 15, 2024

Service person, Larry Berry, goes beyond and above excellence in helping me through care of me as well as my car More

by SandraSandra.burnaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Mar 15, 2024 -

Lexus of Jacksonville responded

Sandra, we're delighted to know that Larry provided excellent service at Lexus of Jacksonville. Thanks for your kind words and support!

1
...