Lexus of Jacksonville

Jennifer is very nice lady , all these time we just talk on the phone . Today I finally got to meet her , very beautiful lady , nice most very knowledgeable in her field . Thanks you for all your help . on the phone . Today I finally got to meet her , very beautiful lady , nice most very knowledgeable in her field . Thanks you for all your help . More

Arrived prior to my appointment, Service Rep Larry came out right away! Only took a few minutes to write up the Service Order and took car in! Larry kept me informed showed me the Coffee/Breakfast break ro out right away! Only took a few minutes to write up the Service Order and took car in! Larry kept me informed showed me the Coffee/Breakfast break room . The thing that really impressed me was the Mechanic working on my car Cedric sent me a video with update on the status of my vehicle! This is phenomenal service! More

Friendly, efficient and thorough! Great delivery experience!! Matt, the Finance person and the person who explained the vehicle’s operation were all awesome! Best experience buying Great delivery experience!! Matt, the Finance person and the person who explained the vehicle’s operation were all awesome! Best experience buying a car ever!! More

Prompt excellent service. Everyone I encountered was immensely helpful and the service was great. Love the video evaluation by the service personnel I availed myself of the re Everyone I encountered was immensely helpful and the service was great. Love the video evaluation by the service personnel I availed myself of the rental car and the pick up service. Both were excellent. More

Shannon answered all my questions and made the process very easy. Great experience would utilize him again should I buy another car very easy. Great experience would utilize him again should I buy another car More

Jennifer assisted me in selecting my Lexus RX 350. She had excellent customer service skills. . She had excellent customer service skills. . More

Throughout my visit, the employees were friendly and courteous. My service consultant, Patricia Conrad, was extremely helpful and kept me informed throughout the time my vehicle was being serviced. Tha courteous. My service consultant, Patricia Conrad, was extremely helpful and kept me informed throughout the time my vehicle was being serviced. Thank you, Patricia! More

I just bought an TX350 from Lexus of Jacksonville. Shannon Peek made it a great experience, Patiently answering every question and guiding me thru the experience. Thanks, Shannon! Shannon Peek made it a great experience, Patiently answering every question and guiding me thru the experience. Thanks, Shannon! More

Very confusing web site. Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like l Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like lexus, on 3rd one. Dealer has potential to be great. Needs sharper mgt. More

I like to use this dealership because Jennifer the service advisor is very knowledgeable to her job assignments and gives the customer excellent service. service advisor is very knowledgeable to her job assignments and gives the customer excellent service. More