Lexus of Jacksonville

Brought car in for inspection ( no appointment). Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. More

Always a pleasure doing business there! We have purchased several cars there!! Always enjoy the experience! We have purchased several cars there!! Always enjoy the experience! More

Enjoyed working with Jeff and Vika. I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was ver I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was very patient and helpful, answered all my questions. Vika explained all the services available and helped me understand them. She was very patient also. More

Service was quick and well organized. They listened carefully and addressed all our concerns. five stars all the way. They listened carefully and addressed all our concerns. five stars all the way. More

Jennifer was a breath of fresh air to work with! Helpful, efficient, knowledgable & kind. All aspects I look for when making a big purchase. The overall experience at Lexus Jax was phenomenal and Helpful, efficient, knowledgable & kind. All aspects I look for when making a big purchase. The overall experience at Lexus Jax was phenomenal and seamless. Everyone from sales to tech to finance was amazing! They have made me a lifetime Lexus owner after the experience of buying from Jennifer and the Lexus Jax Team! More

I was pleased how well my car was serviced and how well I was treated. was treated. More

Very professional service i have been here several times and the experience has always been good and the experience has always been good More

I brought my Lexus GS 350 into Lexus of Jacksonville today with the complaint of the car not responding to the FOB. My Service Rep. was Larry Berry. It was not a problem of the FOB’s battery but the FOB today with the complaint of the car not responding to the FOB. My Service Rep. was Larry Berry. It was not a problem of the FOB’s battery but the FOB!s mechanism. After ruling out other potential causes it was recalibrated and now is working well. I have to give a sincere thank you to Larrry and the Service Dept. for recognizing and resolving the problem. I give 5 stars to all involved and the dealership for being so courteous, professional, speedy of service and friendly to me. Michael. More

My Lexus GS 350 was serviced today for a faulty FOB. My Service Rep. Larry Berry and the Service Dept. recognized and resolved the problem very quickly. I give Larry and the Service Dept. 5 stars for My Service Rep. Larry Berry and the Service Dept. recognized and resolved the problem very quickly. I give Larry and the Service Dept. 5 stars for being so courteous, speedy of service and friendly. Thank you More

Very informative and professional service. Service is prompt and polite. I also like the video sent detailing the recommendations for service while the mechanic checks the vehicle. Service is prompt and polite. I also like the video sent detailing the recommendations for service while the mechanic checks the vehicle. More