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Lexus of Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.8
694 Reviews
Call Dealership (904) 721-5000
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10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 694 reviews

March 08, 2024

My experiences have been excellent. Very friendly and cordial. Service consultant very knowledgeable. Service done in a timely manner. More

by tobysen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
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Mar 08, 2024 -

Lexus of Jacksonville responded

We're glad to know you've had excellent experiences with our team at Lexus of Jacksonville. Thanks for choosing us - drive safely!

Helpful
February 29, 2024

Excellent valet service from home to dealership and back. Prompt video explanation of my car receiving service. Car returned clean without problems. More

by Fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar the valet
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Feb 29, 2024 -

Lexus of Jacksonville responded

Fred, we're glad to know our valet service and video updates met your expectations at Lexus of Jacksonville. Thanks for sharing your experience!

Helpful
February 28, 2024

Our salesman, Steve Downey, was very knowledgeable and friendly! Also, our financial rep was courteous and great attention to detail! More

by ellensway7000
Recommend Dealer
Yes
Employees Worked With
Steve Downey - 5
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Feb 28, 2024 -

Lexus of Jacksonville responded

We're delighted to know that Steve and our finance team provided you with a great experience at Lexus of Jacksonville, Ellen. Thanks for the positive feedback!

Helpful
February 23, 2024

I continue to be pleased with the service at this dealership! Paula is awesome & great to deal with - I highly recommend!! More

by KL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
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Feb 23, 2024 -

Lexus of Jacksonville responded

We're so glad to know you've had a positive experience with Paula and our team at Lexus of Jacksonville! Thanks for the recommendation, we appreciate it.

Helpful
February 22, 2024

Very friendly and helpful. Would recommend to anyone. Beautiful facility. Exceeded my expectations. Will be back More

by Keithfaunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Ghanimah
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Feb 22, 2024 -

Lexus of Jacksonville responded

We're delighted to know that our team at Lexus of Jacksonville exceeded your expectations and provided friendly and helpful service. Thanks for recommending us! We look forward to seeing you again in the future.

Helpful
February 19, 2024

I had lost my key while on a weekend in Florida and the Jacksonville Lexus service dept. not only graciously were able to get me in but also the service manager and staff treated me with the utmost care an More

by Gljaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Zehren, Moe Ghanimah, Chuck Otzel, Yohan Danino, Jack Becker, Mark Clark
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Feb 20, 2024 -

Lexus of Jacksonville responded

We're glad we could help you out in a pinch at Lexus of Jacksonville! It's great to know our team was able to provide excellent service and get you back on the road quickly. Safe travels back home!

Helpful
February 19, 2024

This dealership gives the best service and are always so kind, friendly and helpful! I would recommend LEXUS OF JACKSONVILLE to all!! More

by loisavm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LARRY BARRY
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Feb 20, 2024 -

Lexus of Jacksonville responded

We're delighted to know you had such a positive experience at Lexus of Jacksonville! Your recommendation means the world to us. Thank you for your support and we look forward to serving you again in the future!

Helpful
February 18, 2024

The service department is fast,efficient, and professional. The valet service that is offered is incredibly convenient as well. More

by jamie_stamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Bryant
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Feb 19, 2024 -

Lexus of Jacksonville responded

We're glad to know you found our service department and valet services at Lexus of Jacksonville efficient and convenient. Thanks for the great review!

Helpful
February 17, 2024

These two individual mr james and ms jennifer were very helpful and took ownerhip on what they are doing. They are an assets of this dealership. I an very sattisfied with the staff and very pleased of the More

by glntaino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and jennifer
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Feb 19, 2024 -

Lexus of Jacksonville responded

We're so glad to know that James and Jennifer were able to assist you effectively at Lexus of Jacksonville. Your satisfaction is our top priority! Thanks for your kind words about our team members.

Helpful
February 13, 2024

The valet service is outstanding and our car is well cared for in all respects. More

by gandrhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Conrad
Report | Print
Feb 13, 2024 -

Lexus of Jacksonville responded

Thank you for sharing your positive feedback and kind words! We are glad to hear that you enjoy our outstanding valet service and top-notch care. Safe travels, from all of us here at Lexus of Jacksonville.

Helpful
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