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Lexus of Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.8
759 Reviews
Call Dealership (904) 721-5000
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10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 759 reviews

November 17, 2022

This is our first time at Lexus of Jacksonville. Henry handled us with great care. More

by thedaokona
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Nov 18, 2022 -

Lexus of Jacksonville responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Henry and the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!

November 09, 2022

Dealership efficient and reliable. Appreciated that Paula got Zack to help me with my devices. More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paula
Report | Print
Nov 09, 2022 -

Lexus of Jacksonville responded

Angel, we are over the moon to hear that you trust Paula, Zack, and the team to get the job done right. Thank you for choosing Lexus of Jacksonville!

November 09, 2022

Paula in service was very professional. She made my 1st experience with your dealership exceptional. I drive from south St. Augustine. I'm looking forward to my future experiences. Thank y More

by Tamhopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Clemons
Report | Print
Nov 10, 2022 -

Lexus of Jacksonville responded

We are thrilled that you had such a positive experience working with Paula! Thank you for choosing Lexus of Jacksonville and for sharing your support on our page. Drive safely until we see you again!

November 08, 2022

Henry is the best. The loaner works for me. The showroom people helped with a question. More

by altradio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Nov 09, 2022 -

Lexus of Jacksonville responded

Thank you for leaving this kind review. We are glad that our Lexus of Jacksonville team could help. Henry will appreciate the shout-out!

November 08, 2022

Excellent service. Had a very short wait time. Loaner vehicle was nice. Service rep was very polite. More

by Martiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 08, 2022 -

Lexus of Jacksonville responded

Martiros, we're so glad our team could offer courteous and timely service, as well as a quality loaner vehicle. Many safe and happy miles from everyone at Lexus of Jacksonville!

November 07, 2022

When you walk in somebody will greet you and ask you if they can help you More

by Espefajar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Whitten ,Bob Ewing and tech guy are 5 star
Report | Print
Nov 07, 2022 -

Lexus of Jacksonville responded

Thank you for sharing your positive feedback! We appreciate your business here at Lexus of Jacksonville. Safe travels ahead!

October 31, 2022

I always have a positive experience at Lexus. The food service is well received. I would like to see them offer more discounts as other dealerships offer More

by bbmstamper
Recommend Dealer
Yes
Employees Worked With
Brian Zehren
Report | Print
Oct 31, 2022 -

Lexus of Jacksonville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Lexus of Jacksonville!

October 29, 2022

Today I leased a new 2023 Lexus 350. Phillip Martin was my sales consultant. He was wonderful, so helpful and professional! More

by JanisHarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Martin
Report | Print
Oct 29, 2022 -

JanisHarris responded

Today I leased a new 2023 Lexus 350 ES. Phillip Martin was my sales consultant. He was wonderful, so helpful and professional.

Oct 31, 2022 -

Lexus of Jacksonville responded

We love to hear it! Congratulations on your new 2023 Lexus lease. We will happily let Phillip know you appreciated all of the help. Enjoy!

October 20, 2022

I had my GX serviced and Joshua was my service consultant, he is great to work with always has a smile and held with any questions you may have. I highly recommend asking for him. More

by Jrr21552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Sereda
Report | Print
Oct 20, 2022 -

Lexus of Jacksonville responded

We love seeing kind words about our wonderful staff! Thanks for supporting Lexus of Jacksonville and recommending Joshua!

October 11, 2022

Excellent customer relations and service. I have had three vehicles with them and never have had a problem. More

by Jmusejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Oct 12, 2022 -

Lexus of Jacksonville responded

We are so grateful for your continued business! Thank you for trusting Lexus of Jacksonville and for stopping by to leave a great review. Drive safely until we see you next!

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