Lexus of Jacksonville

Larry Berry always provides great personalized and friendly service. Didn’t have to wait long as service was also timely and the waiting area is comfortable friendly service. Didn’t have to wait long as service was also timely and the waiting area is comfortable More

Unexpectedly needed a tire replaced. Went to Lexus without having an appointment and received the same prompt and courteous service as always. Actually requested that they replace all 4 Went to Lexus without having an appointment and received the same prompt and courteous service as always. Actually requested that they replace all 4 tires and they completed the process in good time. More

Returning to St Augustine after hurricane Patricia got me in with no appointment and completed service within an hour! We have three Lexuses & for more than 15 years Larry (vacation) has given us outstandin in with no appointment and completed service within an hour! We have three Lexuses & for more than 15 years Larry (vacation) has given us outstanding service the Jacksonville dealership!! More

Professional, courteous, prompt, excellent mechanics. Customer waiting area comfortable with a cafe and coffee bar. Customer waiting area comfortable with a cafe and coffee bar. More

Excellent service given by lovely people! Thank you very much Lexus of Jacksonville and Patricia Conrad! Thank you very much Lexus of Jacksonville and Patricia Conrad! More

They did the best they could. Thought price to examine car was high especially since I told them the truck latch was broken. Got a total of a 3300 bill, just close to do 1800 of r Thought price to examine car was high especially since I told them the truck latch was broken. Got a total of a 3300 bill, just close to do 1800 of recommendations. Nice to have decent loaner car. More

I arrived at 8am and was met by Larry who quickly decided what service was needed. I had a nice breakfast and 1.5 hrs later got my car back serviced and washed. Great day so far! Thanks what service was needed. I had a nice breakfast and 1.5 hrs later got my car back serviced and washed. Great day so far! Thanks More

Allen was very helpful. In and out quickly Always a pleasant experience all the time. In and out quickly Always a pleasant experience all the time. More

Shanon is excellent person that I am dealing with. He is the best. He is very helpful and knowledgeable. I am very happy with him He is the best. He is very helpful and knowledgeable. I am very happy with him More

Allen was our customer service rep. He was great at keeping me posted on what was being done. What I was not pleased with is how long it took them. I felt like it was unnecessary for t He was great at keeping me posted on what was being done. What I was not pleased with is how long it took them. I felt like it was unnecessary for them to keep my car for 7 days, for a water leak issue. More