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Lexus of Jacksonville

Jacksonville, FL

4.8
752 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 752 reviews

March 13, 2020

Excellent customer service! I stopped in with an issue and it was handled right away, everyone I had contact with was very professional and caring!!! More

by Reneea729
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 23, 2020 -

Lexus of Jacksonville responded

glad to hear you had a good experience and I'll be sure to mention it to Allen ! We appreciate your business! Sincerely, Brian Zehren - General Manager

March 11, 2020

5000 mile service Process was easy and attentive to my additional request to change oil more frequently.. very nice to also have lunch. They met expectations with tim More

by Karenbmayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 23, 2020 -

Lexus of Jacksonville responded

Thanks! We're happy that we were able to provide you with a wonderful experience. I'm also happy to hear we were able to Provide those necessary services for you . Sincerely, Brian Zehren- General Manager

March 04, 2020

My salesman Kris gave Excellent service. Everyone at the dealership was very kind. I exspecially enjoyed the Lexus cafe where all customers received complimentary breakfast or lunch! More

by Dwunnda
Recommend Dealer
Yes
Employees Worked With
Kristopher Waterman, Chuck Otzel
Mar 23, 2020 -

Lexus of Jacksonville responded

Thank you for your kind words. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Brian Zehren - General Manager

March 03, 2020

Everyone is always nice and the process always goes very seamless. I am happy with my service but the only thing I would say is that I asked to have my tire pressures checked because there was too much in. More

by Jaxonamy
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 23, 2020 -

Lexus of Jacksonville responded

Thank you for your wonderful comments! We'll be happy to make sure Allen gets your concern and excellent feedback. Brian Zehren - General Manager

March 03, 2020

The best car shopping experience I've ever had thank you so much for making it so easy for me to make a decision thank you Steve More

by Ladygege
Recommend Dealer
Yes
Employees Worked With
Steve Downey
Mar 23, 2020 -

Lexus of Jacksonville responded

The pleasure is ours! If there is anything else we may do to elevate your Lexus ownership, please don't hesitate to ask. Sincerely, Brian Zehren - General Manager

February 29, 2020

Prompt, courteous, professional service advisor. Listened to my needs, ensured that appropriate work would be done. Made me confident that he would address issues. Brilliant. More

by Rx1
Recommend Dealer
Yes
Employees Worked With
Larry Berry service advisor
Mar 23, 2020 -

Lexus of Jacksonville responded

Thank you for your kind words. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. You may reach me, Brian Zehren - General Manager (bzehren@fieldsauto.com)

February 29, 2020

Excellent service experience! I appreciate Henry Bryant and the entire Lexus of Jacksonville service department! Customer service is important to this dealership and it shows! More

by Deborah
Recommend Dealer
Yes
Employees Worked With
Henry Bryant
Mar 23, 2020 -

Lexus of Jacksonville responded

Deborah, Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business . Brian Zehren - General Manager

February 27, 2020

Excellent service from Henry Bryant. He’s a pleasure to work with! He gets 10 stars from me. He’s been a service advisor in the past for both of our Lexus vehicles and I’ve never been disappointed. More

by Buddy8920
Recommend Dealer
Yes
Employees Worked With
Henry Bryant
Mar 23, 2020 -

Lexus of Jacksonville responded

I very much appreciate the comments. You're in good hands with Henry Bryant ! Sincerely, Brian Zehren - General Manager

February 23, 2020

I can always count on Larry! He listened, checked into my concerns and got me out quickly. I also love that I get Diet Coke at the ready when I come in! More

by sbshep39
Recommend Dealer
Yes
Employees Worked With
Larry Barry
Mar 23, 2020 -

Lexus of Jacksonville responded

Thank you for your kind words! We definitely appreciate your excellent feedback. Brian Zehren - General Manager

February 20, 2020

Really great service at this Lexus dealership off Atlantic Blvd! Everyone there is super nice and super helpful. Tom always takes such good care of me. Thank you guys for all you do! More

by Alyonka
Recommend Dealer
Yes
Employees Worked With
Tom Stevens
Mar 23, 2020 -

Lexus of Jacksonville responded

Thank you for your business,Alyonka . Tom Stevens does a great job for us and I'm glad to hear you enjoyed your experience here at our dealership ! Brian Zehren - General Manager

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