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Lexus of Jacksonville
Jacksonville, FL
752 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 752 reviews
February 03, 2020
Purchased Certified Lexus SUV with cracked windshield. They promised to have it repaired and never did. Quit returning calls and all. I was also told that the tires were brand new on all certified cars. 3 They promised to have it repaired and never did. Quit returning calls and all. I was also told that the tires were brand new on all certified cars. 3 months later I need new tires. They take advantage of women. Have a man with you. More
by TCallahan
Employees Worked With
Joe
February 02, 2020
Once vehicle choice was selected they went and found the combination I wanted. After that everything was handled timely and efficiently to finish up the transaction. combination I wanted. After that everything was handled timely and efficiently to finish up the transaction. More
by Sal319
Employees Worked With
Philip
January 31, 2020
Timely. Great pre-discussion on what to expect. Larry was great guy. Offering lunch was a good thing although I had other lunch plans. Young lady in the wheel chair was very helpful. was great guy. Offering lunch was a good thing although I had other lunch plans. Young lady in the wheel chair was very helpful. More
by Ron
Employees Worked With
Larry ?, Jack Becker
January 31, 2020
Thank you for your assistance in finding the right vehicle. We were provided exceptional service from Mr. Don Hakker. We will be back in the future! vehicle. We were provided exceptional service from Mr. Don Hakker. We will be back in the future! More
by alondramorales_1
Employees Worked With
Don Hakker
January 25, 2020
We were impressed with the quality of the service level from the initial reservation person, to Larry, who handled our on site visit. The concierge service for delivery of our automobile , following servi from the initial reservation person, to Larry, who handled our on site visit. The concierge service for delivery of our automobile , following service, was much appreciated. More
by pr.ladouceur
Employees Worked With
Larry
January 24, 2020
Khai Ferguson he’s just the best. He has helped me out every time that I have used your store in the past few years. If you had any more like him that would be really great. every time that I have used your store in the past few years. If you had any more like him that would be really great. More
by Bill
Employees Worked With
Khai Ferguson
January 22, 2020
Wonderful experience!! Steve went over and beyond the call to get me my car fast out of state 6.5 hours away. Called on a Saturday & was driving it the next Wednesday!! Great great customer service from call to get me my car fast out of state 6.5 hours away. Called on a Saturday & was driving it the next Wednesday!! Great great customer service from the sales department to the finance department to the driver delivering the car!! More
by jgilich
Employees Worked With
Steve & Anthony helped me
January 19, 2020
The personnel are very courteous very polite and very knowledgeable they recommend what it’s need to be done there is a recall that I don’t know and went ahead and did it with my permission knowledgeable they recommend what it’s need to be done there is a recall that I don’t know and went ahead and did it with my permission More
by Francisco Velasco
Employees Worked With
Jack Becker
January 17, 2020
Service was excellent as usual We love your service dept......Tom is a pleasure to work with. The waiting lounge is also wonderful.....what a great idea! Janet Van Tomme We love your service dept......Tom is a pleasure to work with. The waiting lounge is also wonderful.....what a great idea! Janet Van Tomme More
by vantomme
Employees Worked With
Tom Stevens
