Lexus of Kendall

Exceeded our Expectations!!!! My husband and I have been driving a Lexus for the past 8 years now. We've known Mr. Cesar Alcala for quite a while now. On our previous lease he was My husband and I have been driving a Lexus for the past 8 years now. We've known Mr. Cesar Alcala for quite a while now. On our previous lease he was the Finance Manager at that time, I cannot begin to say how much Cesar went above and beyond and worked with us. After driving the ES350 for the past 2 and a half years, this past Friday, I contacted Cesar thru the What's App application and he not only immediately responded he also set up an appointment for Saturday and the rest is history. We left the leader with our brand new 2015 RX350 SUV... I not only recommend The Lexus of Kendall dealer I strongly suggest that you give yourself the opportunity to meet Mr. Cesar Alcala. He will definitely exceed all your expectations!!!.. I also will like to commend on Igor the Finance Director that also went above and beyond specially for me and also made it possible for me to leave the dealer with a smile on my face!!! Thank you both Cesar and Igor for being so kind, understanding and most of all so professionals. More

great experience Great place, fast service and an exellent sales person like Edwin. I bought my first Lexus in year 2000 and still a loyal Happy customer? Great place, fast service and an exellent sales person like Edwin. I bought my first Lexus in year 2000 and still a loyal Happy customer? More

Excellent experience because of Patty Warman Patty Warman make the whole lease experience smooth and excellent. She is knowledgeable and her guidance allowed us to make a decision that day and co Patty Warman make the whole lease experience smooth and excellent. She is knowledgeable and her guidance allowed us to make a decision that day and complete the new lease. Thank you! More

My first car, THANKS MOM I am excited since I just got my first car and guess what, it's a Lexus. Love the car, love my MOM for getting it and guess who else I love, "SHAK" t I am excited since I just got my first car and guess what, it's a Lexus. Love the car, love my MOM for getting it and guess who else I love, "SHAK" the salesman. My mom said Shakil Rehman is a very gentle man. I say Shak Rehman is the best Kool Dude. I told him to get ready because now all my friends and going to come to Lexus of Kendall and will only deal with him. Thank you to my mom and SHAK for this. YES I WILL DRIVE IT CAREFULLY! The dude even gave me driving advice and that's why my mom liked him so much. More

My BEST Car Buying Experience EVER! As a woman, I've always been reluctant to walk into a dealership by myself. The thought of having to talk to salesmen who would come at me like shar As a woman, I've always been reluctant to walk into a dealership by myself. The thought of having to talk to salesmen who would come at me like sharks angered me, turned me off and I would walk out!!! Then a friend told me "You need to go to Lexus of Kendall and only speak with Shakil Rehman". I begged my friend to come with me but she couldn't so I ventured to go and try again.. l got there and took a deep breath walked in and asked for Mr. Shakil Rehman. He was walking in as I mentioned his name and the first thing he said was... I am Shakil, Ill be happy to let you walk around the showroom and when you are ready, I'll be here. Meanwhile, can I get you a bottle of water or soda?" I thought to myself, so far so good, he's giving me space!!! Five minutes later, I found the car I wanted right in the showroom, as he walked towards me with a bottle of water I said this is what I would like to get, after that, he was very knowledgeable, patient and professionalism... I was SOLD on him and the car!!!! I felt at ease, he was very easy to talk to and he sure knew his product. I drove out that same day with a beautiful Lexus and went straight to my friend's house to show off my car... When she saw me she said, well how was it? My reply to her was "You were right about Shakil, this has been my BEST EXPERIENCE EVER! Thank you Shakil!!!! More

Excellent experience with Roberto Romero Very helpful, friendly, and excellent sales person. He was with me the whole process. Helped me get the car that I wanted with a great deal. He teach Very helpful, friendly, and excellent sales person. He was with me the whole process. Helped me get the car that I wanted with a great deal. He teach me everything of the car and I am very happy with my new car. More

Experienced Saleman I bought my previous lexus at another dealership with another salesman-big mistake. He did not explain the equipment and options on my vehicle. This t I bought my previous lexus at another dealership with another salesman-big mistake. He did not explain the equipment and options on my vehicle. This time my husband and i went to Lexus of Kendall, Mr. Buttler was our Salesman. He explained everything in detail and gave me a good deal. Mr.Buttler will be our salesman for a long time as we are long time fans of the Lexus Brand. More

Friendly Sales and marketing team was very friendly. Mauricio Gomes, in the financial dept. was simply superb. I don't have much time for the negotiating pr Sales and marketing team was very friendly. Mauricio Gomes, in the financial dept. was simply superb. I don't have much time for the negotiating process and I am a repeat Lexus customer so I was hoping for a quick turnaround. From drop off of my old Lexus to pick up of my new Lexus and thats what I got. More

Excellent Service, extremely happy with my salesman I was contacted about two months ago by Mr. Eduardo Solis via e-mail and then it was was followed by a phone call and we disgust my needs and what we I was contacted about two months ago by Mr. Eduardo Solis via e-mail and then it was was followed by a phone call and we disgust my needs and what we wanted and expected for my new 2016 ES350. At that time the 2016 was not out as yet, but about a month ago he called me again and we agreed that he was going to find the vehicle that I wanted which I had mentioned that at least I wanted the same equipment as I had on my previous ES350. Well a week and a half ago he called me and mentioned that he had found the car and that he had made arrangements to have the car come into Lexus of Kendall and that he would call when the car was in. Well Monday of last week he called again to advise me that the car was in and we made arrangements for us to see the car which we did last Thursday 9/24, after seeing the car we went to his office to talk $$$, we did not reach an agreement but he mentioned that we was going to speak to his superior and that he would call me the next day (Friday 9/25), Well he called after he spoke to his superior and we kick the price back and forth until we finally reach and agreement. We picked up the car last Friday and we are very happy with it as the car is absolutely beautiful. Regarding Mr Solis I want to say that I am 70 years old and I have been purchasing and leasing cars for the last 53 years and in all of those years I have not had the pleasure of dealing with such a professional, this gentleman has been excellent and we strongly recommend him for his professionalism and his willingness to help and guide a customer. Thank you Mr. Solis it has been a complete honor to deal with you. God Bless. Eddy Fandiño More

Excellent Customer Service I had the pleasure of working with two fantastic sales persons (Eduardo and Rigoberto) at Lexus of Kendall. Both salesmen were very attentive, cooper I had the pleasure of working with two fantastic sales persons (Eduardo and Rigoberto) at Lexus of Kendall. Both salesmen were very attentive, cooperative and able to provide the car of choice. The customer service was excellent and I would definitely recommend these two sales persons to anyone that's considering purchasing a vehicle from Lexus of Kendall. More