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Lexus of Kendall
Miami, FL
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 253 reviews
May 30, 2022
Patty and Marshall made it so easy the process to buy my current lease. Its my 3rd car buying at Lexus of Kendall. Taken care all the time. Look forward to my future trade in already ☺️💯. current lease. Its my 3rd car buying at Lexus of Kendall. Taken care all the time. Look forward to my future trade in already ☺️💯. More
by Gomez.walterf
Employees Worked With
Marshall P - Finances Dept., Patty Warman
Helpful August 04, 2021
Stay away, they told me $650 for my service, made appointment, took the car, and when I get there they tell me they cannot keep this price and the new one is 850, unacceptable, I am guessing this is appointment, took the car, and when I get there they tell me they cannot keep this price and the new one is 850, unacceptable, I am guessing this is how they make business, they tell you a lower price so you take the car, looks like a scam to me. 850 was said verbally by advisor. If they cannot manage to give you an accurate price, dont want to imagine what they do with your car Moving to JM Lexus! More
by jrierac
Employees Worked With
Chris, Luis Rivera
December 02, 2020
Why anyone would pay $1400 in add on "delivery" and "doc" fees at this dealership is a mystery to me when other dealerships charge as little as $150 for doc fees. Made me an offer then wouldn't honor it. C fees at this dealership is a mystery to me when other dealerships charge as little as $150 for doc fees. Made me an offer then wouldn't honor it. Claim the car has been sold but contacted the sales and was told it was still available. More
by raa4510
Employees Worked With
Christian
November 10, 2020
Deceptive and rude. I spoke to a saleswoman who explained a special was $0 down. I asked three times - does this mean zero down? No taxes? No fees? She assured me yes, and to come in that evening. She texted a special was $0 down. I asked three times - does this mean zero down? No taxes? No fees? She assured me yes, and to come in that evening. She texted me so I can communicate directly. When I arrived, this saleswoman didn't exist. Nowhere to be seen. Someone else was texting me, and funnily enough, the $0 down deal didn't exist any longer. This was a clear tactic to get me in the building. I pointed the manager to his website, and he explained, "my marketing is my prerogative" - I was blown away with that response, and simply walked out. An hour of my life wasted by deceptive snakes. Go to one of the other Lexus dealers in town. More
by matthewjtbailey
Employees Worked With
Eduardo Solis
November 02, 2020
Just had a terrific experience leasing a new car with Patty Warman. She was a total pleasure to work with and accessible and pleasant answering all our questions. Patient in going over the various bells Patty Warman. She was a total pleasure to work with and accessible and pleasant answering all our questions. Patient in going over the various bells and whistles of the new car as well. A great experience More
by warner47
Employees Worked With
Eduardo Solis, Patty Warman
August 18, 2020
William Corredor was an absolute pleasure to work with. He made the process easy and very seamless. I highly recommend him and Lexus of Kendall. He made the process easy and very seamless. I highly recommend him and Lexus of Kendall. More
by daniellafano
Employees Worked With
William Corredor
August 14, 2020
Experiencia Unica. Fui al concesionario de Lexus Kendall a ver las ofertas de Lexus y a conseguir un auto, cuando llegué fui atendido muy profesionalmente por la Sra. P Fui al concesionario de Lexus Kendall a ver las ofertas de Lexus y a conseguir un auto, cuando llegué fui atendido muy profesionalmente por la Sra. Patty, quien con mucho profesionalismo me mostró las opciones que se podían ajustar a mis perspectivas y economía, ella demostró gran conocimiento y desempeño sobre su trabajo, además de ofrecer un excelente servicio al cliente, recomiendo a toda persona que quiera tener una buena experiencia y el carro deseado que pregunte por ella y disfrute de su amabilidad y su capacidad de venta. Gracias Patty, ¡Nos vemos en 2023! More
by nivaldobasallo
Employees Worked With
Patty Warman
August 04, 2020
Bad Experience With Dealership I purchased a Lexus Certified Used 2014 Lexus GS 350 in November, 2019. The Salesman was very helpful and the car was very nice quality. However, even I purchased a Lexus Certified Used 2014 Lexus GS 350 in November, 2019. The Salesman was very helpful and the car was very nice quality. However, even though it was advertised as a Certified Used Car, they attempted to charge me again for the certification even though it was included in the price. Once I brought this to their attention, they immediately took down their online advertising of the car. After they delivered the car, I noticed a rattle inside. Since I live 50 miles from the dealership, I took it to JM Lexus to find out what was wrong. It was the Sunroof. When they did their Certified maintenance on the car, they did not change the brackets that were very broken on the sunroof and just left it that way. After almost 2 months of waiting for them to let me know if they would cover the cost to fix, they said the Certified insurance would cover it. Well they were wrong, it was not covered. They should have know that from the beginning. In summary, I recommend you go to JM Lexus where they always take care of all their customers without deceiving advertising and with the best service! Do NOT go to Lexus of Kendall! More
by pacecam4
Employees Worked With
Alex Valdes
June 04, 2020
Santiago Gervacio,is an amazingly attentive Person. He Santiago Gervacio,is an amazingly attentive Person. He is very comfortable to work with. I appreciate his honesty about my particular Situation. Santiago Gervacio,is an amazingly attentive Person. He is very comfortable to work with. I appreciate his honesty about my particular Situation. I left with more knowledge. I then returned a couple days later an only would purchase a vehicle with him. I adore my car. Thank you More
by Paloma5series
Employees Worked With
Santiago Gervacio
