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Lexus of Kendall
Miami, FL
265 Reviews
Lexus of Kendall, the original Miami Lexus dealer, is located on US1 and SW 107 St. Step inside our sales building and experience the difference. Our exceptional team of professionals are ready to help you drive away in your dream car. We go all out for our customers with outstanding customer service, all day every day. Our mission is to deliver on every customer’s expectation, one customer at a time, and we will stop at nothing to achieve our mission.
Here at Lexus of Kendall, we aim to be the number one automotive solution for Lexus drivers throughout Miami. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 265 reviews
June 16, 2014
Worst Car Buying Experience Ever - Classic Bait and Switch After negotiating a price for a new lease on particular car, including walking with the salesman (Rolando Cespedes) to the EXACT car to lease, and agr After negotiating a price for a new lease on particular car, including walking with the salesman (Rolando Cespedes) to the EXACT car to lease, and agreeing that is the car and handshaking on it, when it came time to do the paperwork, the paperwork was for a DIFFERENT car and with a DIFFERENT package, but for the same agreed upon price. They attempted to be sly about it and not even tell me! Stay away from this dealership. Never in my life have I experienced such dirty bait and switch maneuvers. There are many different lexus dealerships in south florida; I suggest taking your business to any one of them. More
by carsRmylife
Employees Worked With
Rolando Cespedes and Santiago Gervacio
January 15, 2014
The worst experience ever. Stay away, Donot purchase a vehicle from these people. Angel is particularly rude and unprofessional. Not what to expect from a luxury brand. vehicle from these people. Angel is particularly rude and unprofessional. Not what to expect from a luxury brand. More
by sesingh
Employees Worked With
Mario, Mohammed, angel
September 26, 2012
My husband and I had the BEST car buying experience ever with Lexus of Kendall. So while doing my research to write this review I was completely shocked that I even found one bad review on the place. I hard with Lexus of Kendall. So while doing my research to write this review I was completely shocked that I even found one bad review on the place. I hardly ever write reviews but I felt they deserved this one. I've probably owned close to 15 cars in my life so I'm pretty familiar with the whole ordeal. We dealt directly with Terry Bean during this purchase and he couldn't have been more enjoyable. Yes, I said enjoyable! Buying a car is usually very stressful but he was very knowledgable, not pushy, and extremely professional. He did everything he said he would, exactly how he said, and exactly when he said. No surprises! It really did not feel like buying a car from a haggling salesman but more like from a good friend. The other staff that we interacted with was also very pleasing. They have a large selection of vehicles and if they don't have what you are looking for, I'm sure they can get it. They did for us. I can't say enough nice things about Terry Bean and his entire staff at Lexus of Kendall. We will definitely purchase or lease our future vehicles from them. Hands down the BEST Lexus dealer in South Florida! Don't waste your time going anywhere else. 100% Satisfied!!!! More
by Cmtx4
Employees Worked With
Terry Bean, Terrance Bean
November 27, 2006
Dissapointed with my dealing with them. After agreeing on price and placing their required $2k deposit, I called the next day for different lease lengths to consider. The saleman said I had to call the finan price and placing their required $2k deposit, I called the next day for different lease lengths to consider. The saleman said I had to call the finance guy. I called the finance guy and he said I have to call the saleman. After no returned phone calls, I realized the salesman did'nt care after the sale. Later, he only called to see if I didn't mind waiting three more weeks for my car so he could sell mine to a customer at the dealership at the time. So fed up, I called back, released the car and they took three weeks to print the check for me to pick-up. More
by karlmiami
November 27, 2003
I have bought 3 LS400's from this dealership. And I will eventually buy a 4th. They are excellent to work with. Negotiation does take a little longer that it should but the Lexus leases have always been ver eventually buy a 4th. They are excellent to work with. Negotiation does take a little longer that it should but the Lexus leases have always been very competitive. Lexus Leasing is also good to work with. They offer great pricing although it may take a little more time. Physical plant is crowded but they are opening a larger building next door in early 2004. Nothing beats the LS400 for reliability and comfort. More
by vanmartin
Employees Worked With
Baldwin Jarret and others
