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Lexus of Las Vegas

Las Vegas, NV

5.0
702 Reviews

6600 W Sahara

Las Vegas, NV

89146

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Showing 702 reviews

March 07, 2022

Service dept was great. Efficient check in process and our agent notified us of recall early and got it fixed along our 10k oil service. Car was done early, too! We were ver More

by Aklipfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel B. Gooding
Mar 07, 2022 -

Aklipfel responded

Thanks for the excellent service!

Mar 07, 2022 -

Lexus of Las Vegas responded

We are happy to hear that your 10k check-up went smoothly. Thank you for making the trip to see us at Lexus of Las Vegas and posting such great feedback! We certainly hope to see you again in the future.

March 05, 2022

My wife and I arrived on the lot just to browse your selection of NX's'. We met Charles, and he was very kind and patient. He listened to our questions and answered them without hesitation. Even th More

by cmunson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, JP
Mar 07, 2022 -

Lexus of Las Vegas responded

Thank you for the great review, Chris! We are so glad to hear that you and your wife found the perfect vehicle working with Charles. We will be sure to pass on your appreciation to him. Congratulations to you both on the new Lexus UX, and enjoy it! We hope to see you back again at Lexus of Las Vegas!

February 25, 2022

Friendly, Fantastic, Fast and Fair! Loved everything about our visit. Everyone was professional and kind. We recommend this dealer to everyone. More

by maurabivens17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gooding
Feb 25, 2022 -

Lexus of Las Vegas responded

Maura, thank you for your kind words about the Lexus of Las Vegas team! We were more than happy to assist with your service needs, and we wish you safe travels until we see you next!

February 23, 2022

Look for Bryce if u wants a Good deal to match your budget and be treated well . I love my new car so much and thank Bryce for being so friendly and nice and gave me a good deal . More

by Lucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce and Dominick
Feb 23, 2022 -

Lexus of Las Vegas responded

Lucy, thank you for the great review! We are so glad to hear that Bryce went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Las Vegas!

Feb 23, 2022 -

Lucy responded

My friends will come to get Lexus by Bryce too

February 21, 2022

Service is always excellent. I never wait for a long period of time for my vehicle More

by lucile9071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahagn Nasorean
Feb 21, 2022 -

lucile9071 responded

Thank you for the usual great service

Feb 21, 2022 -

Lexus of Las Vegas responded

Thank you for the great review, Lucile! We are so glad to hear that you had such a successful service experience working with the Lexus of Las Vegas team. Drive safely, and we hope to see you back again down the road!

February 14, 2022

Amanda, Jason and JP were amazing. Made my experience the best and easy. Thank you all very much. More

by Lperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Jason
Feb 14, 2022 -

Lexus of Las Vegas responded

It is awesome to see this feedback about Amanda, Jason, and JP! Thank you for reviewing Lexus of Las Vegas.

February 10, 2022

Purchased my lease from Lexus of Las Vegas. First, Rachel made it clear Document fees are $1000. Buying new, used it doesn’t matter they are always $1000. Every car $1000. The documents in question are not $ More

by TSF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel
Feb 28, 2022 -

Lexus of Las Vegas responded

I am sorry to read this feedback. It is our goal to deliver a straightforward and communicative purchase experience and I apologize if we were at all unclear regarding your fees or payoff. As I understand, you were facing some health concerns during your visit which may have caused additional confusion, so I think it would be best if we discussed what happened in further detail. Please reach out to Roy Mason, our General Sales Manager, at (702) 942-6689. Thank you.

January 15, 2022

This dealer lied and never updated my navigation system or maps- I verified with another lexus dealership by sending screen shots. Warning!! If you transfer to Las Vegas don’t buy a Lexus- More

by RCcola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Jan 17, 2022 -

Lexus of Las Vegas responded

Thanks for the feedback. As you're aware, our service team is in contact with you, and we're working on resolving your concerns in a timely way.

Jan 18, 2022 -

RCcola responded

Yes - received a call back from the service manager this morning.

January 12, 2022

I recently leased my first ever vehicle here. Sungmin Daniele and Jason Park made my whole experience wonderful. I would 10/10 recommend anyone thinking of getting a Lexus to come to this location! Excel More

by acire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sungmin Daniele; Jason Park
Jan 12, 2022 -

Lexus of Las Vegas responded

Thank you for coming to Lexus of Las Vegas for your first lease! We are thrilled that you had such a positive experience working with Sungmin and Jason, and we truly appreciate you recommending our dealership. Safe travels in your new ride!

December 16, 2021

Kristina Duvall in the service department was phenomenal! I get skeptical whenever i get my car serviced at dealerships, but Kristina has now earned a lifetime customer. She made me feel comfortable and not More

by james sok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Duvall
Dec 16, 2021 -

Lexus of Las Vegas responded

Hey James! It's great to hear that Kristina was so wonderful to work with! We are glad that she has earned your lifetime business and always ensures that you're comfortable here with us. Thank you for trusting us to keep your vehicle running smoothly, and we'll see you again next time here at Lexus of Las Vegas!

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