Lexus of Las Vegas
Las Vegas, NV
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I know that sales techniques are taught to sales people in order to boost sales, however after I experienced this purchase of my new Lexus I learned different things. My salesperson Dewey knew that I was a in order to boost sales, however after I experienced this purchase of my new Lexus I learned different things. My salesperson Dewey knew that I was against purchasing a new vehicle. Very gently he sat with me and my husband and asked questions. He came up to the conclusion that I needed help to mentally feel good about what kind of payment I would be comfortable with. Very gently he would take feedback from me and get with his supervisor for authorization (per policy requirement). After some time I got to approve a loan to purchase a NEW Lexus with everything fits in my budget without feeling under duress like what other dealership sales persons di. Yes, not only my salesperson Dewey Le was exceptional but also the upper management was because they assisted in facilitating his mission to complete the sale and most importantly making me happy about my purchase. More
We have been a customer of this dealership since the beginning in Las Vegas. We continue to purchase Lexuses and the service department is fantastic. beginning in Las Vegas. We continue to purchase Lexuses and the service department is fantastic. More
It all starts with the service rep. In my case Kay is the best. Always professional, knowledgeable, and extremely helpful. Next is the service, I can't say enough for the thoroughness o In my case Kay is the best. Always professional, knowledgeable, and extremely helpful. Next is the service, I can't say enough for the thoroughness of the service. Always paying attention to detail and at the end, the car is sparkling clean. I always feel confident that I can drive anywhere without a break down on a dark and lonely road or a very busy Freeway or Highway. I my experience with service only wants to keep me in the Lexus family. Thank you. More




