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Lexus of Las Vegas

Las Vegas, NV

5.0
728 Reviews

6600 W Sahara

Las Vegas, NV

89146

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Showing 728 reviews

February 21, 2022

Service is always excellent. I never wait for a long period of time for my vehicle More

by lucile9071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahagn Nasorean
Feb 21, 2022 -

lucile9071 responded

Thank you for the usual great service

Feb 21, 2022 -

Lexus of Las Vegas responded

Thank you for the great review, Lucile! We are so glad to hear that you had such a successful service experience working with the Lexus of Las Vegas team. Drive safely, and we hope to see you back again down the road!

February 14, 2022

Amanda, Jason and JP were amazing. Made my experience the best and easy. Thank you all very much. More

by Lperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Jason
Feb 14, 2022 -

Lexus of Las Vegas responded

It is awesome to see this feedback about Amanda, Jason, and JP! Thank you for reviewing Lexus of Las Vegas.

February 10, 2022

Purchased my lease from Lexus of Las Vegas. First, Rachel made it clear Document fees are $1000. Buying new, used it doesn’t matter they are always $1000. Every car $1000. The documents in question are not $ More

by TSF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel
Feb 28, 2022 -

Lexus of Las Vegas responded

I am sorry to read this feedback. It is our goal to deliver a straightforward and communicative purchase experience and I apologize if we were at all unclear regarding your fees or payoff. As I understand, you were facing some health concerns during your visit which may have caused additional confusion, so I think it would be best if we discussed what happened in further detail. Please reach out to Roy Mason, our General Sales Manager, at (702) 942-6689. Thank you.

January 15, 2022

This dealer lied and never updated my navigation system or maps- I verified with another lexus dealership by sending screen shots. Warning!! If you transfer to Las Vegas don’t buy a Lexus- More

by RCcola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Jan 17, 2022 -

Lexus of Las Vegas responded

Thanks for the feedback. As you're aware, our service team is in contact with you, and we're working on resolving your concerns in a timely way.

Jan 18, 2022 -

RCcola responded

Yes - received a call back from the service manager this morning.

January 12, 2022

I recently leased my first ever vehicle here. Sungmin Daniele and Jason Park made my whole experience wonderful. I would 10/10 recommend anyone thinking of getting a Lexus to come to this location! Excel More

by acire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sungmin Daniele; Jason Park
Jan 12, 2022 -

Lexus of Las Vegas responded

Thank you for coming to Lexus of Las Vegas for your first lease! We are thrilled that you had such a positive experience working with Sungmin and Jason, and we truly appreciate you recommending our dealership. Safe travels in your new ride!

December 16, 2021

Kristina Duvall in the service department was phenomenal! I get skeptical whenever i get my car serviced at dealerships, but Kristina has now earned a lifetime customer. She made me feel comfortable and not More

by james sok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Duvall
Dec 16, 2021 -

Lexus of Las Vegas responded

Hey James! It's great to hear that Kristina was so wonderful to work with! We are glad that she has earned your lifetime business and always ensures that you're comfortable here with us. Thank you for trusting us to keep your vehicle running smoothly, and we'll see you again next time here at Lexus of Las Vegas!

December 13, 2021

Excellent customer service. Salesman (Chris Daw) went above and beyond to ensure my purchase went smoothly. More

by jonesga1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daw
Dec 14, 2021 -

Lexus of Las Vegas responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Chris and the Lexus of Las Vegas team. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 06, 2021

Mr. Don Bushmire made the whole experience very easy for me. I had my loaner available right away and didn't have to wait. He explained every thing to me about the issues of the brakes. He also called me to More

by Harmon1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bushmire
Dec 07, 2021 -

Lexus of Las Vegas responded

Our goal is to make sure everyone who walks through the door leaves happy and it certainly sounds like Don hit the mark! Thank you for taking the time to let others know about your great service experience with us. It was our pleasure to assist you with all your repairs. Please let us know if there is anything else the Lexus of Las Vegas team can help you with next time. Take care!

December 02, 2021

Purchased a new RX 450h from Chris Daw at this location and the process was easy and the whole staff was super (again). This is the fourth car we purchased from Lexus of Las Vegas and we now drive over 60 More

by EdJenn Munson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daw, Don Turner
Dec 03, 2021 -

Lexus of Las Vegas responded

Congratulations on your new Lexus RX 450h! We are happy to hear that your purchase experience was made so positive by Chris, Don, and the team. Thank you from all of us at Lexus of Las Vegas!

December 02, 2021

My love for Lexus cars started with my purchase of a 2006 IS 350 many years ago. I stopped in to Lexus of Las Vegas a few years ago to upgrade my IS 350 to a 2016 IS 200t (shout out to Jay Gentry who was am More

by Kimberly P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Jay, Don
Dec 02, 2021 -

Lexus of Las Vegas responded

Kimberly-- it makes us happy that your love for Lexus has been strong for years! It's great that your most recent visit went well and that you're excited about your dream car. We appreciate your loyal business and wish you many happy and safe miles to come. See you next time here at Lexus of Las Vegas!

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