Lexus of Louisville

I would recommend this dealership for sales and service without hesitation! Their service is outstanding. I just bought a SUV there and I got a great vehicle at the fair price! without hesitation! Their service is outstanding. I just bought a SUV there and I got a great vehicle at the fair price! More

Eric Baskette was awesome and very knowledgeable of the vehicles Lexus had to offer and made sure I was satisfied with my purchase vehicles Lexus had to offer and made sure I was satisfied with my purchase More

Great service friendly people on tome no problems will return as needed no complaints thank you return as needed no complaints thank you More

Eric was very knowledgeable and answered all my questions and concerns to help make decision on purchase. and concerns to help make decision on purchase. More

We used Lexus of Louisville to perform a recall repair on our 2020 Lexus ES350. They were topnotch in every aspect. We highly recommend this dealership. our 2020 Lexus ES350. They were topnotch in every aspect. We highly recommend this dealership. More

Staff and customer service was professional and courteous. My service rep (Carla Pate) explained everything thoroughly to me. courteous. My service rep (Carla Pate) explained everything thoroughly to me. More

Was told service would take 1 hour, it took 2 hours. They did a good job, but it took way too long They did a good job, but it took way too long More

The service representative was so helpful that it made this experience special. He explained all the problems well. this experience special. He explained all the problems well. More

Always timely with appointments. Staff knowledgeable and helpful. A little annoyed that car wash seems to be unavailable as much as it is Staff knowledgeable and helpful. A little annoyed that car wash seems to be unavailable as much as it is More

9:00 appointment for a one hr job, car wasn’t ready until 3:30. Courtesy car was a hybrid EV but I was not told. Had a difficult time starting the vehicle since you hear no engine starting sounds. Car was al 3:30. Courtesy car was a hybrid EV but I was not told. Had a difficult time starting the vehicle since you hear no engine starting sounds. Car was also dirty with dirt and leaves in the front and rear floor mats as well as crumbs and debris around the console area. Personnel were extremely friendly and helpful. Service work was satisfactory. More