Lexus of Louisville

John was nice. Good explanation of service needed. Car was clean. Waiting area clean and well stocked Good explanation of service needed. Car was clean. Waiting area clean and well stocked More

Went the extra mile to make sure all was satisfactory with the vehicle and transaction. with the vehicle and transaction. More

I was very surprised with the person who assisted me during check in and check out. During check out I did not see him. No one explained what they did on my car. . It was very expensive. I do know a lad during check in and check out. During check out I did not see him. No one explained what they did on my car. . It was very expensive. I do know a lady was stepping in for him. They did not take me to one of their little offices and sit down and go over everything. I always looked forward to knowing the details. She had me standing at the entrance area.As soon as someone else came in she left me to take care of them. Not very professional. More

Great service department. Staff very knowledgeable and nice. Always satisfied with service work and repairs. Staff very knowledgeable and nice. Always satisfied with service work and repairs. More

70K Service completed quickly. Service advisor knowledgeable and pleasant. This is my second Lexus from Lexus of Louisville. I would highly recommend them. Service advisor knowledgeable and pleasant. This is my second Lexus from Lexus of Louisville. I would highly recommend them. More

Very efficient. I was from out town. The service man went out of his way to get my car done so I could leave as planned Thank you I was from out town. The service man went out of his way to get my car done so I could leave as planned Thank you More

John Dean is always helpful and courteous The man that works with contracts was excellent also. All went well. Thank you works with contracts was excellent also. All went well. Thank you More

Great experience with Mickey and the entire staff at Lexus of Louisville. We appreciated a no pressure sales approach that allowed us to make an informed decision on the vehicle of our choice. Lexus of Louisville. We appreciated a no pressure sales approach that allowed us to make an informed decision on the vehicle of our choice. More

Beware of dealing with salesperson Bryan Bean. After an incredibly high-pressure, tense experience at the dealership, I left an honest comment about my experience online. Bryan responded publicly After an incredibly high-pressure, tense experience at the dealership, I left an honest comment about my experience online. Bryan responded publicly by using profanity, insulting me, and broadcasting my private financing application details to the entire internet, then immediately blocked me to hide away from accountability. Unbelievably toxic and unprofessional behavior." More