Lexus of Louisville

We used Lexus of Louisville to perform a recall repair on our 2020 Lexus ES350. They were topnotch in every aspect. We highly recommend this dealership. our 2020 Lexus ES350. They were topnotch in every aspect. We highly recommend this dealership. More

Staff and customer service was professional and courteous. My service rep (Carla Pate) explained everything thoroughly to me. courteous. My service rep (Carla Pate) explained everything thoroughly to me. More

Was told service would take 1 hour, it took 2 hours. They did a good job, but it took way too long They did a good job, but it took way too long More

The service representative was so helpful that it made this experience special. He explained all the problems well. this experience special. He explained all the problems well. More

Always timely with appointments. Staff knowledgeable and helpful. A little annoyed that car wash seems to be unavailable as much as it is Staff knowledgeable and helpful. A little annoyed that car wash seems to be unavailable as much as it is More

9:00 appointment for a one hr job, car wasn’t ready until 3:30. Courtesy car was a hybrid EV but I was not told. Had a difficult time starting the vehicle since you hear no engine starting sounds. Car was al 3:30. Courtesy car was a hybrid EV but I was not told. Had a difficult time starting the vehicle since you hear no engine starting sounds. Car was also dirty with dirt and leaves in the front and rear floor mats as well as crumbs and debris around the console area. Personnel were extremely friendly and helpful. Service work was satisfactory. More

My wife and I had the best experience purchasing our new Lexus at Lexus of Louisville. Lexus at Lexus of Louisville. More

Your dealership is wonderful. I really like Camron my service attendant and the guys that pick my car up are wonderful. You always give me great services ce. I really like Camron my service attendant and the guys that pick my car up are wonderful. You always give me great services ce. More

Lexus of Louisville is a great experience. My service rep Jason was amazing, polite, caring and explained everything step by step. He went above and beyond. I highly recommend this dealership. My service rep Jason was amazing, polite, caring and explained everything step by step. He went above and beyond. I highly recommend this dealership. More

I was very pleased with my service experience. Hunter, my service consultant, explained everything in detail. He was very courteous, knowledgeable, and professional. He is one of the reasons I ke Hunter, my service consultant, explained everything in detail. He was very courteous, knowledgeable, and professional. He is one of the reasons I keep coming back to Lexus in addition to the best service More