Lexus of Louisville

Prompt service, quote accurate. Very nice waiting area. Very friendly staff. Would highly recommend for your service needs Very nice waiting area. Very friendly staff. Would highly recommend for your service needs More

As usual, every human I encountered face-to-face or by phone call was timely, pleasant, and respectful. My RX350 is 11 years old and still runs like a dream. The loaner vehicle process was seamless. Tha phone call was timely, pleasant, and respectful. My RX350 is 11 years old and still runs like a dream. The loaner vehicle process was seamless. Thank you Lexus If Louisville. Job well done! More

Great to work with thanks did a great job l will always use this dealer use this dealer More

Our 4th Lexus. This is the best dealership we ‘ve been to. Will definitely buy our 5th Lexus here. This is the best dealership we ‘ve been to. Will definitely buy our 5th Lexus here. More

It was good service and happy to experience loaner car. Ever person at lexus of louisville is excellent Ever person at lexus of louisville is excellent More

I was extremely satisfied with the service on my 300NX Lexus and especially with George the service representative Lexus and especially with George the service representative More

Always courteous and prompt . Clean, professional and lots of inventory. I have bought several cars from this dealership. Clean, professional and lots of inventory. I have bought several cars from this dealership. More

My recent service at Lexus of Louisville, as always, was excellent. The reception staff and my service rep were friendly and informative. I again had a very positive experience. excellent. The reception staff and my service rep were friendly and informative. I again had a very positive experience. More

Very satisfied. Work done in a timely fashion with shuttle and loaner cars available for use. Work done in a timely fashion with shuttle and loaner cars available for use. More

Salesman was outstanding, finance department a complete scam, was quoted a rate of 3.99 apr when I ordered my SUV in March and only given my monthly payment schedule when I was picking up the vehicle April scam, was quoted a rate of 3.99 apr when I ordered my SUV in March and only given my monthly payment schedule when I was picking up the vehicle April the 11th. When I pressed this person what the rate was she admitted it was 6.59. She stated the 3.99 rate was only good for March, (even tho I paid a deposit and ordered in March) and when further questioned admitted Toyota finance currently offers a 4.99 rate, but she chose to try to sneak in the much higher rate through a local bank even though I have a good credit rating. Furthermore this lady tried to push me into extra "door ding" protection, "wheel damage" and other things I had already declined when I was dealing with the salesman. Ultimately I refused to deal with this dishonest person and finished my transaction with the general manager . Buyer beware if planning on financing your purchase through this dealership, do your homework and do the math before signing anything. More