
Lexus of Louisville
Louisville, KY
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Very efficient in scheduling service at a time most convenient for me. Very knowledgeable service advisor who spent time to clearly explain service to be performed and answered my questions. Service wa convenient for me. Very knowledgeable service advisor who spent time to clearly explain service to be performed and answered my questions. Service was completed within the time frame promised. These folks are very professional and thorough in their work. More
I was in for routine service. No issues. I was in and out quicker than expected. I always appreciate the comfortable and stocked waiting area. Makes the visit a little more delig No issues. I was in and out quicker than expected. I always appreciate the comfortable and stocked waiting area. Makes the visit a little more delightful! It’s my 3rd visit and every time there’s an excuse to not run my car through the wash. This is my first Lexus coming from a German brand. Maybe I’m just used to getting a cleaner car back after service. We’ll see what happens on my next service interval. More
The people who took care of my car were fantastic and very helpful. They checked every component of my 30,000 mile check and looked for any potential problems with my car. I left feeling good and knowing very helpful. They checked every component of my 30,000 mile check and looked for any potential problems with my car. I left feeling good and knowing that I had dealt with an outstanding group of people— buying a Lexus is one of the best things I’ve ever done. More
Graham is the best person to take my car too! He always has it fixed quick and in great condition. Wouldn’t buy a car from anyone but Simon! He always has it fixed quick and in great condition. Wouldn’t buy a car from anyone but Simon! More
Everyone was very friendly and very good at following up with communication throughout the process of selecting and taking delivery of my new Lexus. Hunter and Ben were friendly, thorough, readily available with communication throughout the process of selecting and taking delivery of my new Lexus. Hunter and Ben were friendly, thorough, readily available and a pleasure to work with. Kurt was very knowledgeable and took his time going over all the many components, and thoroughly answered all my questions, being patient while explaining the many technical settings and safety aspects of my new SUV. More