Lexus of Louisville

Folks always aim to please and complete the service within the same day. They always give a free car wash no matter how small the service call. within the same day. They always give a free car wash no matter how small the service call. More

Very efficient and thorough. Our salesperson - Brian - was great to work with. Would definitely recommend this dealership and our sales person to friends and family. was great to work with. Would definitely recommend this dealership and our sales person to friends and family. More

John Dean, at Lexus of Louisville, has serviced my car since 2010. He always, without fail, delivers prompt, excellent, customer service. Thank you John Dean!👍💪💥💥 since 2010. He always, without fail, delivers prompt, excellent, customer service. Thank you John Dean!👍💪💥💥 More

Sarah was great & spent a lot of time with me. It was a great experience . I did expect to walk out with a car but the deal was too good to pass up. great experience . I did expect to walk out with a car but the deal was too good to pass up. More

Everyone was on top of the job. I was delighted with the explanations of the work. The people there seem to be very competent and and caring. We were satisfied with their work. thank you. explanations of the work. The people there seem to be very competent and and caring. We were satisfied with their work. thank you. More

John dean was professional as always and handled my routine check up quickly and thoroughly. Car was checked and only things needed were replaced. Great job John and crew! routine check up quickly and thoroughly. Car was checked and only things needed were replaced. Great job John and crew! More

No high pressure sales, no hiding your trade key, very professional. Had everything ready for me to sign when I got to dealer. Even had a full tank of gas! professional. Had everything ready for me to sign when I got to dealer. Even had a full tank of gas! More

We live in Indiana, about 2 hours from the dealership; and found a vehicle online that we were interested in. We left our contact information, and shortly Eric Truong reached out to us. He was very help and found a vehicle online that we were interested in. We left our contact information, and shortly Eric Truong reached out to us. He was very helpful, and made it so easy to shop. We made arrangements for a FaceTime appt; he showed the new cars we saw online and listened to the things that were important to us. He mentioned new RX 350’s that were due to come in, and emailed me the information. Found the one I had been looking for, put a deposit down, picked it up this past Saturday. Eric made this whole process efficient, easy, enjoyable, and got the car we wanted! The next time we look for a car, Eric will be the person we reach out to! Thank you. More

I received Exceptional Customer Service from my Salesperson, Alex Gernett. He was absolutely amazing! Very professional. He made my purchase experience hassle free. He was prepared for me when I ar Salesperson, Alex Gernett. He was absolutely amazing! Very professional. He made my purchase experience hassle free. He was prepared for me when I arrived and handled everything efficiently. Jerry Moore was very professional as well More

Everything from the moment I arrived until I drove away in my car was perfect. Everyone was extremely kind and helpful. The best service experience I’ve ever had. in my car was perfect. Everyone was extremely kind and helpful. The best service experience I’ve ever had. More