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Lexus of Louisville

Louisville, KY

4.8
916 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 916 reviews

July 08, 2021

The service department does a good job but both of my appointments so far have taken longer than the “quoted” time. It is difficult to make plans based on inaccurate information. More

by Cejune1089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
July 02, 2021

Always a great fast friendly and informative service. Wouldn’t go anywhere else for my Lexus. More

by Austin Werner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham
July 01, 2021

Lexus of Louisville is always a pleasure to do business at. I had a 2015 Lexus LX 570 and yesterday I traded that in and leased a brand new Lexus LX570. The whole process was smooth and frictionless. Thank More

by Vijay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Lytle
July 01, 2021

Just a recall but very good experience. Brad was very friendly and helpful. More

by robcarp00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service
July 01, 2021

I think this dealership is terrific. This is my 4th Lexus from them and I’ve been extremely pleased and never had a problem with them. More

by Zoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several employees in the Service Dept.
June 28, 2021

Did a very nice job with the detail of our NX 300. More

by ameyer0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
June 25, 2021

Company does a good job in providing customer service. Excellent More

by JeffWest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
June 24, 2021

John Dean is ALWAYS EXCELLENT. He’s patient when you call with questions about a car that’s smarter than you. More

by msdeescakes59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
June 19, 2021

Folks always aim to please and complete the service within the same day. They always give a free car wash no matter how small the service call. More

by Snip_da_can
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Steinke
June 18, 2021

Very efficient and thorough. Our salesperson - Brian - was great to work with. Would definitely recommend this dealership and our sales person to friends and family. More

by Momofshayna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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