Lexus of Louisville

Lexus service contacted me to schedule my first 6 months/5000 mile checkup. All of the staff in the service department were friendly, helpful, professional and knowledgeable. And I love my Lexus hy months/5000 mile checkup. All of the staff in the service department were friendly, helpful, professional and knowledgeable. And I love my Lexus hybrid. More

Service personnel were courteous and proceeded with their tasks quickly. When the service was completed the representative explained what was done and what would be done the next 5000 mile visit. tasks quickly. When the service was completed the representative explained what was done and what would be done the next 5000 mile visit. More

Always excellent service. Last year during Covid quarantine they sent someone to pickup my car for standard service appointment. Well informed responses whenever I phone with a question. quarantine they sent someone to pickup my car for standard service appointment. Well informed responses whenever I phone with a question. More

Lexus never disappoints. They provide timely and excellent service. John is attentive. Listens to your issues and goes above abd beyond if you ask for a small courtesy task. excellent service. John is attentive. Listens to your issues and goes above abd beyond if you ask for a small courtesy task. More

Bridget, the service consultant, went above and beyond to provide me outstanding service. I was traveling through the city and had an issue.They worked after normal quitting time to help me. I would definite provide me outstanding service. I was traveling through the city and had an issue.They worked after normal quitting time to help me. I would definitely recommend this Lexus location. A+ all around especially customer service. More

Happy we made the choice to drive from Lexington to Louisville to purchase our NX300F Sport. Eric Truong was great to work with! Knowledgeable, honest, rapid response via email and phone. Highly rec Louisville to purchase our NX300F Sport. Eric Truong was great to work with! Knowledgeable, honest, rapid response via email and phone. Highly recommend Lexus of Louisville and our sales consultant Eric! More

My car felt like a brand new car. I had it detailed it is a 2020 LX 570. Wa ready when my wife and I got there! is a 2020 LX 570. Wa ready when my wife and I got there! More

John Dean has always gone above and beyond to take care of my car’s needs. He is professional, friendly and very knowledgeable. I have to travel 45 minutes to get my car serviced at Lexus but it is always of my car’s needs. He is professional, friendly and very knowledgeable. I have to travel 45 minutes to get my car serviced at Lexus but it is always worth the trip. More

Good communication. Very helpful. Provided loaner car than They needed to drive my car back to me (3 hours away) and they did it with a smile. than They needed to drive my car back to me (3 hours away) and they did it with a smile. More

Rapid service, I called the day before and was scheduled for the following morning. The service was done in less than 2 h. The car was washed and vacuumed on the inside. for the following morning. The service was done in less than 2 h. The car was washed and vacuumed on the inside. More