Lexus of Louisville

I was kept in formed about each step of the service being made to my car. I had spilled dirt in the back of my car and the technician offered to vacuum it and I got a car wash as well. Very good customer re made to my car. I had spilled dirt in the back of my car and the technician offered to vacuum it and I got a car wash as well. Very good customer relations. More

We live in Ohio (and drove over 4 hours to pick up our new car) and the people at Lexus of Louisville were so kind and helpful! I would purchase there again. Thank you very much! new car) and the people at Lexus of Louisville were so kind and helpful! I would purchase there again. Thank you very much! More

Eric and Bill are excellent to work with. Very professional abs accommodating. Appreciate the continued great service. Nice to be able to rely on someone during these difficult and trying times. professional abs accommodating. Appreciate the continued great service. Nice to be able to rely on someone during these difficult and trying times. Thank you both very much, Kevin Roseberry More

Good dealership as they got us in and out in about 2.5 hours. Good job explaining features and all turned out fine. Knowing we were out of town the whole team wasted no time. hours. Good job explaining features and all turned out fine. Knowing we were out of town the whole team wasted no time. More

Excellent. They were ready for my car on my scheduled appointment and completed the 10 thousand mile checkup! They had the vehicle ready on time for pick up. appointment and completed the 10 thousand mile checkup! They had the vehicle ready on time for pick up. More

Love treatment I receive at Lexus of Louisville. I’m kept informed as I wait in luxury lounge and get a clear explanation/ Free carwash informed as I wait in luxury lounge and get a clear explanation/ Free carwash More

Lexus of Louisville provides service that they should be very proud of. I was met by a professional service tech who quickly checked me in and escorted me to a waiting area. Very professional service advi very proud of. I was met by a professional service tech who quickly checked me in and escorted me to a waiting area. Very professional service advisor met with me regarding my service needs and the safety recall. He indicated it would be about a 2 hour task; and he checked on me while I waited in the comfortable customer lounge. My car was done prior to the two hour period. I highly recommend L of L. More

Dealing with Lexus of Louisville is always easy and is always a pleasant experience. Customer service is excellent. They are anxious to please. Great to work with. always a pleasant experience. Customer service is excellent. They are anxious to please. Great to work with. More

Excellent service. Took me in at appointment time and finished at time that was told. Very friendly personnel. Waiting room is very nice and clean. finished at time that was told. Very friendly personnel. Waiting room is very nice and clean. More

Very efficient and pleasant staff. Work completed without any glitches. Area was very clean. People were friendly and helpful. Pricing was something they could work on. any glitches. Area was very clean. People were friendly and helpful. Pricing was something they could work on. More