Lexus of Louisville

Bridget, the service consultant, went above and beyond to provide me outstanding service. I was traveling through the city and had an issue.They worked after normal quitting time to help me. I would definite provide me outstanding service. I was traveling through the city and had an issue.They worked after normal quitting time to help me. I would definitely recommend this Lexus location. A+ all around especially customer service. More

Happy we made the choice to drive from Lexington to Louisville to purchase our NX300F Sport. Eric Truong was great to work with! Knowledgeable, honest, rapid response via email and phone. Highly rec Louisville to purchase our NX300F Sport. Eric Truong was great to work with! Knowledgeable, honest, rapid response via email and phone. Highly recommend Lexus of Louisville and our sales consultant Eric! More

Good communication. Very helpful. Provided loaner car than They needed to drive my car back to me (3 hours away) and they did it with a smile. than They needed to drive my car back to me (3 hours away) and they did it with a smile. More

My car felt like a brand new car. I had it detailed it is a 2020 LX 570. Wa ready when my wife and I got there! is a 2020 LX 570. Wa ready when my wife and I got there! More

John Dean has always gone above and beyond to take care of my car’s needs. He is professional, friendly and very knowledgeable. I have to travel 45 minutes to get my car serviced at Lexus but it is always of my car’s needs. He is professional, friendly and very knowledgeable. I have to travel 45 minutes to get my car serviced at Lexus but it is always worth the trip. More

Rapid service, I called the day before and was scheduled for the following morning. The service was done in less than 2 h. The car was washed and vacuumed on the inside. for the following morning. The service was done in less than 2 h. The car was washed and vacuumed on the inside. More

I was kept in formed about each step of the service being made to my car. I had spilled dirt in the back of my car and the technician offered to vacuum it and I got a car wash as well. Very good customer re made to my car. I had spilled dirt in the back of my car and the technician offered to vacuum it and I got a car wash as well. Very good customer relations. More

We live in Ohio (and drove over 4 hours to pick up our new car) and the people at Lexus of Louisville were so kind and helpful! I would purchase there again. Thank you very much! new car) and the people at Lexus of Louisville were so kind and helpful! I would purchase there again. Thank you very much! More

Eric and Bill are excellent to work with. Very professional abs accommodating. Appreciate the continued great service. Nice to be able to rely on someone during these difficult and trying times. professional abs accommodating. Appreciate the continued great service. Nice to be able to rely on someone during these difficult and trying times. Thank you both very much, Kevin Roseberry More

Good dealership as they got us in and out in about 2.5 hours. Good job explaining features and all turned out fine. Knowing we were out of town the whole team wasted no time. hours. Good job explaining features and all turned out fine. Knowing we were out of town the whole team wasted no time. More