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Lexus of Louisville

Louisville, KY

4.8
891 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 891 reviews

March 12, 2021

John Dean has been the customer service representative for our Lexus. We are extremely happy with the service he has provided. Always pleasant Very polite and extremely knowledgeable More

by Loretta7503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
March 07, 2021

Dealership has always been welcoming, professional and personal in attitude, never pushy. Service department has been excellent in service and personal attention. Bridget was helpful and and excellent i More

by robertcunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget -- service-- excellent agent -- very helpful, responsive, professional
March 05, 2021

Excellent service. Please see Cameron.Wheel alignment Excellent service. Please see Cameron. Wheel alignment was performed. My car drives great. My previous sales experience was great. I have had this c More

by Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
March 05, 2021

Lexus of Louisville is a top notch dealership. I’ve been a customer for several years with multiple automobiles. I went for service this week. Everyone was fully masked and practiced social distancing. The More

by WireGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
March 04, 2021

Service was excellent, everyone was friendly and I was in and out in no time. Had oil changed and tires rotated in less than an hour. More

by klage
Recommend Dealer
Yes
Employees Worked With
Unknown
February 24, 2021

Prompt and courteous —working full time requires early appointments and they are always on time and respectful of my time. Nice area to work remotely too! More

by ppe2632921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady
February 24, 2021

Very professional, organized and provides quick quality service. Extremely comfortable environment to purchase and have your Lexus serviced. All personnel are extremely well trained and courteous. More

by Wstice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
February 06, 2021

This is the second vehicle we have purchased from Lexus of Louisville. we went back for two main reasons; 1. The quality of the product, and 2. The outstanding service of the dealership. I couldn’t have be More

by DaveJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Maetschke
February 06, 2021

Purchased new tires for my Rx450.Price was great.Brad Purchased new tires for my Rx450. Price was great. Brad was great. The gave me a loaner to get around while car was getting worked on. More

by Jay b Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and everyone else were great
February 02, 2021

Had a great experience leasing this car. Sarah made it very easy to purchase. This was the most friendliest, professional staff I have ever worked with buying a car More

by Thefalksters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah L and Jeannie
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