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Lexus of Louisville

Louisville, KY

4.8
891 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 891 reviews

February 01, 2021

I cannot say enough great things about my experience with Adrian. He was knowledgeable, professional, courteous, and helpful. He was not pushy at all. He was extremely patient while I looked at and test drov More

by Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
January 31, 2021

Your parting gifts could be better. I bought my Tahoe in 2010, I paid close to 60K then and they gave me a iPad as my gift out the door. Dallas was absolutely perfect to work with. He made my purchase a More

by mkhudzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
January 31, 2021

Great service and genuine concern that we were happy with what was done Cameron went the extra mile to make sure that the service was done exactly as promised. More

by dennylish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron - service consultant.
January 31, 2021

Very professional and friendly. I definitely enjoyed buying my first car here. My mom and I were made a priority and the process was quick. More

by Kj21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah (Sales) , Garrett (Technology) , Brittany , Sales Manager
January 31, 2021

Understanding. Which to me is The Relentless Pursuit of Perfection mixed with an Experience so Amazing that if it were a drink it would have to be called “SATISFACTION GUARANTEED.” More

by TheWidowSon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Graham and Ms. Service Manager
January 30, 2021

Wonderful all the way around. Simon, Brad and Jay were all fantastic. Took care of me with a courtesy vehicle while my car was being repaired and proactively called me with updates. Thank you. More

by Sbudnick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Jay, Simon
January 24, 2021

Eric was our sales person and possessed all the qualities to lead us to the best possible purchase. The entire staff we worked with was helpful, informative and welcoming. More

by ransdell7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Anna and Brittany
January 21, 2021

It’s really nice when you always have a group of people that you can count on for attention to every little detail. Thank you! More

by groovy099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Steiner, Dylan Allen
January 19, 2021

The customer revive was awesome. However, I was disappointed with the service. Specifically, the car wash was not completed well at all. I expected more attention to detail from a Lexus dealership. More

by IS 300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
January 17, 2021

Service was perfect ...no probkems....fast.. great customer service also...i.am very impressed The lounge has everything you need to make your short wait even easier! More

by Ssf1174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, desk lexus of Louisville
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