
Lexus of Louisville
Louisville, KY
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I cannot say enough great things about my experience with Adrian. He was knowledgeable, professional, courteous, and helpful. He was not pushy at all. He was extremely patient while I looked at and test drov Adrian. He was knowledgeable, professional, courteous, and helpful. He was not pushy at all. He was extremely patient while I looked at and test drove multiple vehicles while determining what one would best fit my family. Now I know why my sister brought me there. Hands down best experience I have ever had buying a car!! Ten stars!! Also, the gentleman that walked me through all the bells and whistles of my new car was phenomenal as well! More
Your parting gifts could be better. I bought my Tahoe in 2010, I paid close to 60K then and they gave me a iPad as my gift out the door. Dallas was absolutely perfect to work with. He made my purchase a 2010, I paid close to 60K then and they gave me a iPad as my gift out the door. Dallas was absolutely perfect to work with. He made my purchase a joy and not a stressful activity. We need more people in sales like Dallas. More
Great service and genuine concern that we were happy with what was done Cameron went the extra mile to make sure that the service was done exactly as promised. what was done Cameron went the extra mile to make sure that the service was done exactly as promised. More
Very professional and friendly. I definitely enjoyed buying my first car here. My mom and I were made a priority and the process was quick. buying my first car here. My mom and I were made a priority and the process was quick. More
Understanding. Which to me is The Relentless Pursuit of Perfection mixed with an Experience so Amazing that if it were a drink it would have to be called “SATISFACTION GUARANTEED.” Perfection mixed with an Experience so Amazing that if it were a drink it would have to be called “SATISFACTION GUARANTEED.” More
Wonderful all the way around. Simon, Brad and Jay were all fantastic. Took care of me with a courtesy vehicle while my car was being repaired and proactively called me with updates. Thank you. all fantastic. Took care of me with a courtesy vehicle while my car was being repaired and proactively called me with updates. Thank you. More
Eric was our sales person and possessed all the qualities to lead us to the best possible purchase. The entire staff we worked with was helpful, informative and welcoming. to lead us to the best possible purchase. The entire staff we worked with was helpful, informative and welcoming. More
The customer revive was awesome. However, I was disappointed with the service. Specifically, the car wash was not completed well at all. I expected more attention to detail from a Lexus dealership. disappointed with the service. Specifically, the car wash was not completed well at all. I expected more attention to detail from a Lexus dealership. More
Service was perfect ...no probkems....fast.. great customer service also...i.am very impressed The lounge has everything you need to make your short wait even easier! customer service also...i.am very impressed The lounge has everything you need to make your short wait even easier! More