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Lexus of Louisville

Louisville, KY

4.8
902 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 902 reviews

September 15, 2020

Very efficient system to get your car in and out. Staff is very friendly and helpful. I waited in a nice environment until car was done. More

by Clara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moore
September 15, 2020

All good. In the waiting lounge, put out snacks that are appropriate today such as packaged ones. Why is there a minimum number of words on this voluntary review? More

by jkleco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 10, 2020

Over the top the BEST service department and staff! Other dealers could learn a lot by watching how Lexus of Louisville does their jobs. Traveled to fla. The Lexus dealership there was ok but no where near t More

by JLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Berry Jaye Moore
August 31, 2020

Always professional and helpful. Answers any questions I have without hesitatiion. They have never been officious. Service is very efficient. I highly recommend Lexus of Louisville. More

by Hummingbirdcharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 27, 2020

Showed real concern and worked to solve my problem. While in for service also performed the work necessary for a recall. Then washed and cleaned my car. Excellent service! More

by Haysley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Steinke
August 26, 2020

I rate my car buying experience 5 Stars from the moment my husband & I through the doors the customer service was SUPERB I was very pleased with my purchase & my SALES MAN CHRIS was AMAZING....my husband More

by Dlove77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS
August 24, 2020

Great buying experience! This is our second purchase from Lexus of Louisville and the process of both has been quick and easy. Knowledgeable and friendly staff, exceptional service to follow up. Recommended More

by Shellakins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Seeforth
August 21, 2020

Good quick service that gets you back on the road. Service contact person is excellent. Loaner car available if needed. Phone calls returned in a reasonable time frame More

by Speedy1670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Rudd
August 18, 2020

Great service rep, John Dean. Easy to work with and has a very professional and friendly approach. Gives good advice and follows up on commitments. More

by Bramjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
August 16, 2020

Great service in all departments and exceptional product. We talked with Alex about purchasing a newer model. He was well informed and extremely helpful. Great visit as always. More

by Cindy012965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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