Lexus of Louisville

We were very pleased with the friendly service, patience and cooperation we received from Catherine and everyone we dealt with on the purchase of our RX350. We're extremely happy with the purchase and love and cooperation we received from Catherine and everyone we dealt with on the purchase of our RX350. We're extremely happy with the purchase and love the car. I wouldn't hesitate to recommend friends and family to the dealership. Thank you More

I used the Costco Auto Purchase Program ti purchase a I used the Costco Auto Purchase Program ti purchase a new 2020 Lexus RX350 from Lexus of Louisville. Bryan Belew was my salesman and I was very sat I used the Costco Auto Purchase Program ti purchase a new 2020 Lexus RX350 from Lexus of Louisville. Bryan Belew was my salesman and I was very satisfied with my purchase experience. More

I had an unexpected issue with my car battery and I decided to drive to the Lexus of Louisville dealership to get it checked. I usually have an appointment, but I did not this time. I was greeted by th decided to drive to the Lexus of Louisville dealership to get it checked. I usually have an appointment, but I did not this time. I was greeted by the service staff as I drove into the bay. I was given an approximate time that my car would be ready and received a very thorough explanation of services that would be rendered and what to expect. I was invited, as usual, to visit the upstairs lounge area. I was greeted by an extremely nice woman named Sandra. She was delightful and walked around to ensure all guests were comfortable and had what they needed. She made everyone feel at home and made us aware of treats in the refrigerator and on the counter. She then baked fresh cinnamon rolls and passed them out to those who desired one. I do not recall my service person’s name, but he was nice and professional as well. Although I made an unplanned trip to the Lexus dealership, my experience was nothing short of perfect! More

Lexus of Lou Just think this kind of thing should have been detected since I just had a bulb replaced a couple weeks previously. Thanks, the treats are awesome. Just think this kind of thing should have been detected since I just had a bulb replaced a couple weeks previously. Thanks, the treats are awesome. More

Price The prices are too expensive. I may have to start going to a Toyota dealership to get cheaper prices on oil changes and tire rotation services The prices are too expensive. I may have to start going to a Toyota dealership to get cheaper prices on oil changes and tire rotation services More

Professional and timely Staff were friendly and helpful. Technician was thorough. My first time at this dealership. I will return and do future business at Lexus of Lou Staff were friendly and helpful. Technician was thorough. My first time at this dealership. I will return and do future business at Lexus of Louisville. More

Initial service Prompt, courteous, and generally pleasant experience. Lounge area comfortable, quiet , and well stocked with snacks and beverages. Nice touch having a Prompt, courteous, and generally pleasant experience. Lounge area comfortable, quiet , and well stocked with snacks and beverages. Nice touch having access to computer and internet connection. Thank you. More

Best service, very courteous This dealership is awesome, everybody I was in contact with were very helpful and courteous. Plus the service is great. Prices are always good and f This dealership is awesome, everybody I was in contact with were very helpful and courteous. Plus the service is great. Prices are always good and fair. More

The best From time you pull into the dealership to the time you pick up your Lexus everyone is attentive and helpful. You will appreciate the Lexus the peopl From time you pull into the dealership to the time you pick up your Lexus everyone is attentive and helpful. You will appreciate the Lexus the people at Lexus! More

Staff very accommodating Sales person Fritz and the rest of the Lexus staff are very accommodating to the needs of the customer. I have been bringing my car to Lexus for over Sales person Fritz and the rest of the Lexus staff are very accommodating to the needs of the customer. I have been bringing my car to Lexus for over 10years. Thank you! More